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Media import Error 85 I/O read error

vemurirajesh10
Level 3

I have LKM switch at location A and DECRU switch in location B. Backup is taken at location A and I need to restore in location B. Is there any way that I could import and perform the restoration. I have another location C, where I am getting 85 error while import eventhough I have LKM switch at location C. Please suggest. Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

vemurirajesh10
Level 3

This issue has been resolved by updating the same key at both the locations where having same switch.

View solution in original post

2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Please post bptm log on media server giving the status 85 error.

Please also mention NBU version and OS on media server.

Do locations A, B and C have separate master servers?

vemurirajesh10
Level 3

This issue has been resolved by updating the same key at both the locations where having same switch.