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NB 6.5.2 & Restore Error Code 5

Mark_Greifenber
Not applicable
Hi,
 
i have a problem to restore data since i have updated from 6.5.1 to 6.5.2.
This issue only affects my file cluster, all standalone clients are unaffected. My file cluster is a windows server 2003 SP2 in an active/active configuration. So i have installed netbackup on each node and have taken the steps as described in the HA Configuration guide appendix d (app_cluster).
 
All backups are running fine and i can't see any errors there but when i try to restore a file the following occurs:
 
17:03:40 24.06.2008: Restore Started
17:03:42 (31332.xxx) Restore job id 31332 will require 1 image.
17:03:42 (31332.xxx) Media id 0031L2 is needed for the restore.
17:03:42 (31332.xxx) Media id 0113L2 is needed for the restore.
17:03:42 (31332.xxx) Media id 0040L2 is needed for the restore.
17:03:42 (31332.xxx) Media id 0039L2 is needed for the restore.
17:03:42 (31332.xxx) Media id 0103L2 is needed for the restore.
17:03:42 (31332.xxx) Media id 0029L2 is needed for the restore.
17:04:15 (31332.001) Status of restore from image created 21.06.2008 13:00:03 = server name not found in the NetBackup configuration
17:04:15 (31332.001) The following files/folders were not restored:
17:04:15 (31332.001) UTF - /G/Group/IT/COPY-2004.txt
17:04:15 (31332.xxx) INF - Status = the restore failed to recover the requested files.
 
 
 
Any ideas?
 
Thanks
Mark Greifenberg


Message Edited by Mark Greifenberg on 06-24-2008 08:27 AM
2 REPLIES 2

Patrick_Merriga
Level 3

 

Mark,

 

Did you get a fix for this problem ???? Seeing something similar after going up to 6.5.2

 

thanks 

 

 

Patrick_Merriga
Level 3

anyone else seen this..

 

Try the following and it should work.

 

Master server - properties - general servers

 

make the amendments to the "Media host Overide" and it should work fine