08-13-2021 05:51 AM - edited 09-21-2021 02:14 PM
Hi Guys,
We already upgrade the vm tools for this one particular clients and if we disable the quiesce the backup is successful but we enable it we encounter the 156.
Here's the logs.
Aug 13, 2021 12:03:11 AM - Info bpbrm (pid=11764) INF - vmwareLogger: Connection state of virtual machine: connected.
Aug 13, 2021 12:03:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 5 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 12:33:49 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 4 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 1:04:00 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 3 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 1:34:11 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 2 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 2:04:22 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 1 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 2:34:34 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vSphere_freeze: Snapshot task for virtual machine <VM_remove_name> (/vmmor/vm-1171) failed, 0 retries remaining, error type: 238, error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details..
Aug 13, 2021 3:04:38 AM - Info bpbrm (pid=11764) INF - vmwareLogger: FindExtensionAPI: SYM_VMC_ERROR: SOAP_ERROR
Aug 13, 2021 3:04:38 AM - Info bpbrm (pid=11764) INF - vmwareLogger: SOAP 1.1 fault "":ServerFaultCode [no subcode]
Aug 13, 2021 3:04:38 AM - Info bpbrm (pid=11764) INF - vmwareLogger: SOAP 1.1 fault "":ServerFaultCode [no subcode]
Aug 13, 2021 3:04:38 AM - Info bpbrm (pid=11764) INF - vmwareLogger: SOAP 1.1 fault "":ServerFaultCode [no subcode]
Aug 13, 2021 3:04:38 AM - Info bpbrm (pid=11764) INF - vmwareLogger: SOAP 1.1 fault "":ServerFaultCode [no subcode]
Aug 13, 2021 3:04:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
Aug 13, 2021 3:04:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL -
Aug 13, 2021 3:04:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
Aug 13, 2021 3:04:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL -
Aug 13, 2021 3:04:38 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - snapshot processing failed, status 156
Aug 13, 2021 3:04:39 AM - Critical bpbrm (pid=11764) from client <client_hostname_remove>: FTL - snapshot creation failed, status 15
08-13-2021 12:07 PM
Hey
So did you check the event viewer on client?
In addition I would checked the outcome from on this client
vssadmin list writers
for any errors - I did assume this client is windows based...
08-14-2021 04:24 AM
08-14-2021 10:05 AM