NBU7.6.0.2 remove mapped VMDK files from Media

[Dimitrios]

hello boys and girls,

i have a understanding question to backup the vSphere clients.

My invorement is: virual Machine with Master/media Server v 7.6.0.2 (Sles 11) to backup Virtaul infrastructure, the most Jobs run without error, but when the mediaserver mapping the VMDK ("DISK") file to backing up, sometimes hang the vmdk`s on the media and on the next run can´t backing up thies one guest system and on the vSphere Client get error: need to be consolidated.

i can remove the Disks from the Media Server on the vSphere client, but there must be an option or possibility to remove mappend disks with netbackup command or os side?

thank you in advance!

best regards

Dimitrios

[RiaanBadenhorst · Accepted solution]

Hello,

From the NetBackup for VMWare Admin Guide. VMware is responisble for these tasks so you'll need to use their commands to undo it.

• A previous hotadd backup of the virtual machine may have failed. Certain mount directories or cloned disks must be manually removed to allow hotadd backups to succeed, as follows:

  • During a hotadd backup, VMware creates a linked clone of the virtual machine's disks and

    attaches the cloned disks to the backup host. (The attached disks can be seen in the vSphere Client interface.) If a hotadd backup of the virtual machine fails, NetBackup may be unable to remove the cloned disks from the backup host. In the backup host, the presence of the cloned disks prevents subsequent backups from completing.

    Remove the cloned disks from the VMware backup host and retry the backup.

  • During a virtual machine backup, VMware creates mount directories in the C:\Windows\Temp

    folder on the backup host. After the backup, VMware automatically removes the mount directories. In some cases, such as when the backup uses the hotadd transport mode, NetBackup may be unable to remove the mount directories.
    Remove the mount directories from the \Temp folder and retry the backup. The folder name contains a string such as VMware-System.