03-24-2012 04:14 PM
Hi,
We have a new backup we are trying to use but it keeps failing 1 in 2 backups.
Its Windows Netbackup 7.1.0.3, MSL8096 Library, Netapp 3160.
Any ideas?
24/03/2012 18:49:38 - Info bpbrm(pid=772) netappfiler1 is the host to backup data from
24/03/2012 18:49:38 - Info bpbrm(pid=772) reading file list from client
24/03/2012 18:49:38 - Info bpbrm(pid=772) starting ndmpagent on client
24/03/2012 18:49:38 - Info ndmpagent(pid=9784) Backup started
24/03/2012 18:49:38 - Info bptm(pid=5672) start
24/03/2012 18:49:38 - Info bptm(pid=5672) using 30 data buffers
24/03/2012 18:49:38 - Info bptm(pid=5672) using 65536 data buffer size
24/03/2012 18:49:38 - Info bptm(pid=5672) start backup
24/03/2012 18:49:38 - Info bptm(pid=5672) Waiting for mount of media id OQ9148 (copy 1) on server masterserver.
24/03/2012 18:49:38 - Info nbjm(pid=9460) starting backup job (jobid=382) for client netappfiler1, policy NDMP_Exchange, schedule Daily
24/03/2012 18:49:38 - Info nbjm(pid=9460) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=382, request id:{EDE8EBDD-F4B2-4C43-A0F8-09E890CCF936})
24/03/2012 18:49:38 - requesting resource netappfiler1-hcart-robot-tld-0
24/03/2012 18:49:38 - requesting resource masterserver.NBU_CLIENT.MAXJOBS.netappfiler1
24/03/2012 18:49:38 - requesting resource masterserver.NBU_POLICY.MAXJOBS.NDMP_Exchange
24/03/2012 18:49:38 - granted resource masterserver.NBU_CLIENT.MAXJOBS.netappfiler1
24/03/2012 18:49:38 - granted resource masterserver.NBU_POLICY.MAXJOBS.NDMP_Exchange
24/03/2012 18:49:38 - granted resource OQ9148
24/03/2012 18:49:38 - granted resource HP.ULTRIUM4-SCSI.003
24/03/2012 18:49:38 - granted resource netappfiler1-hcart-robot-tld-0
24/03/2012 18:49:38 - estimated 831058959 Kbytes needed
24/03/2012 18:49:38 - Info nbjm(pid=9460) started backup job for client netappfiler1, policy NDMP_Exchange, schedule Daily on storage unit netappfiler1-hcart-robot-tld-0
24/03/2012 18:49:38 - started process bpbrm (772)
24/03/2012 18:49:38 - connecting
24/03/2012 18:49:38 - connected; connect time: 00:00:00
24/03/2012 18:49:38 - mounting OQ9148
24/03/2012 18:52:57 - Info bptm(pid=5672) media id OQ9148 mounted on drive index 3, drivepath nrst3a, drivename HP.ULTRIUM4-SCSI.003, copy 1
24/03/2012 18:52:58 - mounted; mount time: 00:03:20
24/03/2012 18:53:04 - positioning OQ9148 to file 1
24/03/2012 18:53:26 - positioned OQ9148; position time: 00:00:22
24/03/2012 18:53:26 - begin writing
24/03/2012 18:56:11 - Error ndmpagent(pid=9784) ndmp_mover_get_state failed, status = 12 (NDMP_EOF_ERR)
24/03/2012 18:56:11 - Error ndmpagent(pid=9784) NDMP backup failed, path = UNKNOWN
24/03/2012 18:56:11 - Error ndmpagent(pid=9784) ndmp_mover_get_state failed, status = 12 (NDMP_EOF_ERR)
24/03/2012 18:56:11 - Error ndmpagent(pid=9784) connection 0x1a9f7a0 ndmp_message_process_one_failed, status = NDMP_ILLEGAL_STATE_ERR
24/03/2012 18:56:11 - Error ndmpagent(pid=9784) eof is set - connection 0x1a9f7a0
24/03/2012 18:56:11 - Error bptm(pid=5672) io_ioctl_ndmp (MTBSF) failed on media id OQ9148, drive index 3, return code 12 (NDMP_EOF_ERR) (bptm.c.8774)
24/03/2012 18:56:16 - Info bptm(pid=5672) EXITING with status 99 <----------
24/03/2012 18:56:16 - end writing; write time: 00:02:50
24/03/2012 18:56:21 - Info ndmpagent(pid=0) done. status: 99: NDMP backup failure
NDMP backup failure(99)
03-24-2012 04:44 PM
03-25-2012 01:23 AM
Policy: NDMP_Exchange
Are you trying to backup exchnage informartion store via a NDMP backup ?. Are you sure it's supported configuration ?.
www.ndmp.org say :
NDMP_EOF_ERR
The tape command because end of file was encountered.
03-26-2012 06:35 AM
The path being backed up is a snapshot path created by NetApp Snap Manager for Exchange.
This is the same path used by a previous Netbackup installation which worked ok.
03-27-2012 10:29 AM
Looks like a bad tape or perhaps a faulty drive. Check tape library hardware logs for additional clues.