10-28-2010 11:43 AM
We have the NetBackup 6.0 server installed and I've tried installing the NetBackup 6.0 client and NetBackup 6.5 but both are giving me the error:
10/10/27@16:07:49 xinetd[2967]: ERROR: execv( /usr/openv/netbackup/bin/bpcd ) failed: No such file or directory (errno = 2)
10/10/27@16:07:49 xinetd[2968]: ERROR: execv( /usr/openv/bin/vnetd ) failed: No such file or directory (errno = 2)
in the /var/log/xinetd.log file whenever the server tries to connect.
These files do exist and are properly permissioned
The error on the server side is:
“cannot connect on socket”
Do we need another version of the client for Ubuntu 10.04? If so, how do I get it?
All other O/S's in are farms are working fine with the same client installation scripts.
Solved! Go to Solution.
10-28-2010 03:00 PM
Now that I actually look at our compatibility lists :), we didn't even announce support of Ubuntu until 6.5.2, and THAT was for Ubuntu 8.04. I don't know if we have a 6.x client that will work. We definitely don't have one that we support.
For 7.0, use the "Linux/RedHat2.6" client.
Because this is a 64-bit system, you may need to install some 32-bit libraries.
Documentation you can use:
Ubuntu 8.04 and Debian 4 are now supported as a client in NetBackup 6.5.2. This document covers a few known issues when using Ubuntu 8.04 or Debian 4 as a client with NetBackup 6.5.2.
http://www.symantec.com/docs/TECH63359
NetBackup (tm) 6.x Operating System Compatibility List (Updated October 8, 2010)
http://www.symantec.com/docs/TECH70729 (see page 9)
NetBackup (tm) 7 Operating System Compatibility List (Updated October 8 2010)
http://www.symantec.com/docs/TECH76648 (see page 10 and page 41)
Unable to install NetBackup 7.0 on Ubuntu 10.4 linux
http://www.symantec.com/docs/TECH142093
Of course, if your master and media server(s) are still at 6.x, it's probably a moot point as you can't put a 7.x client on there until those servers are at 7.x.
I hope this helps - good luck!
10-28-2010 12:02 PM
Let's get the output of some O/S commands and make sure there aren't any complaints. Could you run these and paste the output?
# ls -l /usr/openv/netbackup/bin/bpcd # ls -l /usr/openv/netbackup/vnetd # ldd /usr/openv/netbackup/bin/bpcd # ldd /usr/openv/netbackup/vnetd
10-28-2010 01:28 PM
root@anthillpro3:/var/log# ls -l /usr/openv/netbackup/bin/bpcd
-r-x------ 1 root bin 862625 2005-09-14 04:00 /usr/openv/netbackup/bin/bpcd
root@anthillpro3:/var/log# ls -l /usr/openv/bin/vnetd
-r-x------ 1 root bin 186264 2005-09-14 04:00 /usr/openv/bin/vnetd
root@anthillpro3:/var/log# ldd /usr/openv/netbackup/bin/bpcd
not a dynamic executable
root@anthillpro3:/var/log# ldd /usr/openv/bin/vnetd
not a dynamic executable
hmmm...
10-28-2010 02:04 PM
...ok, so what is that telling me - that it can't find the library or that these were compiled on a different OS?
10-28-2010 02:06 PM
I'm suspecting you have the wrong Linux binaries on there.
Could you share your version file (/usr/openv/netbackup/bin/version) as well as the contents of your redhat-release file?
`uname -a` wouldn't hurt, either, come to think of it.
(You may end up finding your own answer before I get back to you!)
10-28-2010 02:44 PM
That's the issue though, I don't see anything specific to Ubuntu supported by Symantec
root@anthillpro3:~/cmvcutil/DeployScripts# cat /usr/openv/netbackup/bin/version
NetBackup-RedHat2.4 6.0
root@anthillpro3:~/cmvcutil/DeployScripts# uname -a
Linux anthillpro3 2.6.32-24-generic #39-Ubuntu SMP Wed Jul 28 05:14:15 UTC 2010 x86_64 GNU/Linux
I've been trying to find a client for Ubuntu 10.04 64bit but the closest thing I could see to grab (and what I saw recommended from others) was RedHat
Can you point me to a more suitable client?
10-28-2010 03:00 PM
Now that I actually look at our compatibility lists :), we didn't even announce support of Ubuntu until 6.5.2, and THAT was for Ubuntu 8.04. I don't know if we have a 6.x client that will work. We definitely don't have one that we support.
For 7.0, use the "Linux/RedHat2.6" client.
Because this is a 64-bit system, you may need to install some 32-bit libraries.
Documentation you can use:
Ubuntu 8.04 and Debian 4 are now supported as a client in NetBackup 6.5.2. This document covers a few known issues when using Ubuntu 8.04 or Debian 4 as a client with NetBackup 6.5.2.
http://www.symantec.com/docs/TECH63359
NetBackup (tm) 6.x Operating System Compatibility List (Updated October 8, 2010)
http://www.symantec.com/docs/TECH70729 (see page 9)
NetBackup (tm) 7 Operating System Compatibility List (Updated October 8 2010)
http://www.symantec.com/docs/TECH76648 (see page 10 and page 41)
Unable to install NetBackup 7.0 on Ubuntu 10.4 linux
http://www.symantec.com/docs/TECH142093
Of course, if your master and media server(s) are still at 6.x, it's probably a moot point as you can't put a 7.x client on there until those servers are at 7.x.
I hope this helps - good luck!
10-29-2010 11:38 AM
I can confirm that 7.0 will work on 10.04, I'm the one with the problem that generated the technote. :)
10-29-2010 02:03 PM
I installed the ia32-libs (as described in the article that you sent me a link to) and the RedHat 2.6 6.5.4 client and everything is working.
Thank you very much for your help!!
Of course, I also had to create a bunch of library links like this:
cd /usr/openv/bin
ln -s vnetd_new vnetd
cd /usr/openv/netbackup/bin
ln -s bpcd_new bpcd
cd /usr/openv/lib
ln -s libVnbatST.so_new libVnbatST.so
ln -s libVnbatST64.so_new libVnbatST64.so
ln -s libVxSS_helper.so_new libVxSS_helper.so
ln -s libVxSS_helper64.so_new libVxSS_helper64.so
ln -s libnbmangle.so_new libnbmangle.so
ln -s libvnoauth.so_new libvnoauth.so
ln -s libvnoauth64.so_new libvnoauth64.so
ln -s libvopie.so_new libvopie.so
ln -s libvopie64.so_new libvopie64.so
ln -s libvxACE.so.3 libvxACE.so
ln -s libvxACEST.so.3_new libvxACEST.so
ln -s libvxACEST.so.3_new libvxACEST.so.3
ln -s libvxACEXML.so.3 libvxACEXML.so
ln -s libvxACEXML_Parser.so.3 libvxACEXML_Parser.so
ln -s libvxTAO.so.3 libvxTAO.so
ln -s libvxTAO_BiDirGIOP.so.3 libvxTAO_BiDirGIOP.so
ln -s libvxTAO_CosNaming.so.3 libvxTAO_CosNaming.so
ln -s libvxTAO_CosNotification.so.3 libvxTAO_CosNotification.so
ln -s libvxTAO_DynamicAny.so.3 libvxTAO_DynamicAny.so
ln -s libvxTAO_ETCL.so.3 libvxTAO_ETCL.so
ln -s libvxTAO_IORTable.so.3 libvxTAO_IORTable.so
ln -s libvxTAO_Messaging.so.3 libvxTAO_Messaging.so
ln -s libvxTAO_PortableServer.so.3 libvxTAO_PortableServer.so
ln -s libvxTAO_Security.so.3 libvxTAO_Security.so
ln -s libvxTAO_Svc_Utils.so.3 libvxTAO_Svc_Utils.so
ln -s libvxexticu.so.1 libvxexticu.so
ln -s libvxexticuST.so.1_new libvxexticuST.so
ln -s libvxexticuST.so.1_new libvxexticuST.so.1
ln -s libvxicudataST.so_new libvxicudataST.so
ln -s libvxicui18nST.so_new libvxicui18nST.so
ln -s libvxicuucST.so_new libvxicuucST.so
ln -s libvxlis.so.1 libvxlis.so
ln -s libvxlisST.so.1_new libvxlisST.so
ln -s libvxlisST.so.1_new libvxlisST.so.1
ln -s libvxul.so.1 libvxul.so
ln -s libvxulST.so.1_new libvxulST.so
ln -s libvxulST.so.1_new libvxulST.so.1
ln -s libvxustdioST.so_new libvxustdioST.so