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Netbackup 5.1 + HP MSL2024 + HP-Tru64

Tokhan
Not applicable
Hi all.
 I can't  test tape with veritas command but OS can connect tape drive. How to solve a problem?

System Type: AlphaServer GS160 6/1224 ALPHAWILDFIRE
OS   : HP Tru64 UNIX V5.1B
Veritas : Veritas Netbackup 5.1 Enterprise Server
Tape library : HP
StorageWorks MSL2024 Firmware 3.30/2.4E Ultrium 960 LTO3 Fibre Channel


server# mt -f /dev/ntape/tape32 rewind
server# tar -tvf /dev/ntape/tape32  
blocksize = 20
drwxr-xr-x     0/0        0 Aug 29 11:17:45 2007 monitor/
-rwxr--r--     0/0      418 Jun 15 12:18:09 2007 monitor/aaa
-rwxr--r--     0/0      397 May 25 11:52:03 2007 monitor/bbb
-rwxr--r--     0/0      397 May 25 11:52:33 2007 monitor/ccc
-rw-r--r--     0/0     1439 Aug 29 11:17:33 2007 monitor/ddd
-rw-r--r--     0/0     2802 Aug 29 11:17:45 2007 monitor/eee

server# ./robtest  
Configured robots with local control supporting test utilities:
  TLD(0)     robotic path = /dev/changer/mc0
  TLD(1)     robotic path = /dev/changer/mc1
  TLD(2)     robotic path = /dev/changer/mc2

Robot Selection
---------------
  1)  TLD 0
  2)  TLD 1
  3)  TLD 2
  4)  none/quit
Enter choice: 3

Robot selected: TLD(2)   robotic path = /dev/changer/mc2

Invoking robotic test utility:
/usr/openv/volmgr/bin/tldtest -r /dev/changer/mc2 -d1 /dev/ntape/tape32

Opening /dev/changer/mc2
Error opening /dev/changer/mc2, I/O error
Robotic test utility /usr/openv/volmgr/bin/tldtest
returned abormal exit status (1).


Thank.


4 REPLIES 4

ogdrujahad
Level 2
I have same environment Netbackup 5.1 MP7 + HP MSL2024 + HP-Tru64. But when use robtest my Tru64 server immediately down cpu 0 panic, or when I scan HP MSL2024 robot it has the same. How can I resolve this problem anyone help me please!!!!! Thank

ogdrujahad
Level 2
Anyone Please help !!!!!!!!!

Omar_Villa
Level 6
Employee

The problem is with your library, check the firmware and confirm is under the HCL if your library is fine check under your OS and confirm with HP, robtest is a tool that goes directly to the library without using netbackup thats why is so good for testing.

 

regards

Anonymous
Not applicable

Use HP's Library Tape and Tools utility and firmware files to update the hardware - drives and robots.

 - Down NetBackup on all servers before performing this.

 

Check hardware manager for SCSI issues/stale paths/hard errors

 

# hwmgr -show scsi -type tape -full

# hwmgr -get attribute -id <hwid>

 

Check you can use the mcutil command also. And verify the configuration of the media changer capability database - /etc/mcicap

 

Also run 'uerf -R' check for any TAPE class CAM SCSI recorded events

You could always turn to running a syscheck to get overall system healthcheck/overview.

 

Thats from the hardware/OS level.

 

Also dependant on how new your hardware is Symantec release newer device mappings files.

 

If these are SAN tape drives check your SCSI to Fibre bridge/router for issues.

 

Good Luck