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Netbackup 7.1 Dedupe issue at remote server

Rajesh_s1
Level 6
Certified

Hi ,

I am testing Netbackup 7.1 dedupe in test environment . Everything went fine but at the remote server while runing duplicationn process i am getting "media write error".

I have configured the SLP to do the import and duplicate at remote site as per the Netbackup 7.1 admin guide and similarly configured backup and duplication at the onsite. I am able to see all the images which are imported at the remote site and even i tried one restore it went fine successfully.

 

Below is the error message which i am getting ,

 

3/20/2011 7:34:05 PM - requesting resource LCM_Bang
3/20/2011 7:34:05 PM - granted resource LCM_Bang
3/20/2011 7:34:05 PM - started process RUNCMD (2448)
3/20/2011 7:34:05 PM - ended process 0 (2448)
3/20/2011 7:34:06 PM - begin Duplicate
3/20/2011 7:34:06 PM - requesting resource Bang
3/20/2011 7:34:06 PM - reserving resource @aaaab
3/20/2011 7:34:06 PM - reserved resource @aaaab
3/20/2011 7:34:06 PM - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=Bang_Backup;Path=PureDiskVolume;StorageServer=Bang;MediaServer=Bang
3/20/2011 7:34:06 PM - granted resource Bang
3/20/2011 7:34:08 PM - Info Duplicate(pid=2448) Initiating optimized duplication from @aaaab to @aaaab      
3/20/2011 7:34:08 PM - Info bpdm(pid=588) started            
3/20/2011 7:34:08 PM - started process bpdm (588)
3/20/2011 7:34:08 PM - requesting resource @aaaab
3/20/2011 7:34:08 PM - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=Bang_Backup;Path=PureDiskVolume;StorageServer=Bang;MediaServer=Bang
3/20/2011 7:34:09 PM - Info bpdm(pid=588) requesting nbjm for media         
3/20/2011 7:34:13 PM - Critical bpdm(pid=588) sts_copy_extent failed: error 2060016 operation not supported      
3/20/2011 7:34:14 PM - Critical bpdm(pid=588) sts_close_handle failed: 2060022 software error        
3/20/2011 7:34:15 PM - begin writing
3/20/2011 7:34:15 PM - Critical bpdm(pid=588) sts_copy_extent failed: error 2060016 operation not supported      
3/20/2011 7:34:15 PM - Critical bpdm(pid=588) image copy failed: error 2060016: operation not supported     
3/20/2011 7:34:15 PM - Error bpdm(pid=588) cannot copy image from disk, bytesCopied = 18446744073709551615     
3/20/2011 7:34:15 PM - Critical bpdm(pid=588) sts_close_handle failed: 2060022 software error        
3/20/2011 7:34:19 PM - Info Bang(pid=588) StorageServer=PureDisk:Bang; Report=PDDO Stats for (Bang): scanned: 2 KB, stream rate: 0.00 MB/sec, CR sent: 0 KB, dedup: 100.0%, cache hits: 0 (0.0%)
3/20/2011 7:34:22 PM - Error bpduplicate(pid=2448) host Bang backup id mysore_1300627881 optimized duplication failed, media write error (84).
3/20/2011 7:34:22 PM - Info Bang(pid=588) StorageServer=PureDisk:Bang; Report=PDDO Stats for (Bang): scanned: 1 KB, stream rate: 0.00 MB/sec, CR sent: 0 KB, dedup: 100.0%, cache hits: 0 (0.0%)
3/20/2011 7:34:22 PM - Error bpduplicate(pid=2448) Duplicate of backupid mysore_1300627881 failed, media write error (84).    
3/20/2011 7:34:22 PM - Error bpduplicate(pid=2448) Status = no images were successfully processed.      
3/20/2011 7:34:22 PM - end Duplicate; elapsed time: 00:00:16
media write error(84)

1 ACCEPTED SOLUTION

Accepted Solutions

Rajesh_s1
Level 6
Certified

HI All,

This issue has been resolved and now its working fine .

Route casue for this issue is in the remote site while defining SLP by mistakenly we have added duplication which was refering to the same Dedupe pool which was configured to store backup images. We have removed the duplication in the SLP and now its started working fine ..

Regards,

Rajesh

 

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2 REPLIES 2

Rajesh_s1
Level 6
Certified

HI friends ,, did any one come across this issue ?

Please help .

Rajesh_s1
Level 6
Certified

HI All,

This issue has been resolved and now its working fine .

Route casue for this issue is in the remote site while defining SLP by mistakenly we have added duplication which was refering to the same Dedupe pool which was configured to store backup images. We have removed the duplication in the SLP and now its started working fine ..

Regards,

Rajesh