Netbackup restore from a standalone Device

[Mas777]

I got the Catalog restore successfull.
I have the following Problem:
I am now restoring some data and it wants Tape G00033 that I have in my position..
 Now it says administrative intereaction is needed to satisfy drive mount request if is not on the robotic library..

When I go to device monitor it shows devices on my production enviment as down.
 How do i make it recognise the Tape that i have just put in???

[Omar_Villa · Accepted solution]

If your drive is down there is no way that netbackup can read the interal name of the media, there are two ways for netbackup to recognize medias, one is through the barcode on the tape and other that is internally writen under the header of the media, which is how NBU identifies the medias where are not under a library with a bar code reader, if your tape was writen in a library, then there is no internal name, you will need to change the header with the bplable command (always run a duplicate before doing this) check this so you can confirm

http://seer.entsupport.symantec.com/docs/281040.htm

regards