Plugin query fails with status 37

[tech1212]

I am running a query on various plugins at C:\Program Files\Veritas\NetBackup\bin\admincmd>bpstsinfo -pi -stype and i see a result for PureDisk,

C:\Program Files\Veritas\NetBackup\bin\admincmd>bpstsinfo -pi -stype PureDisk

Plugin Info:

        Plugin Name: libstspipd.dll

        Prefix: PureDisk:

        Label: OpenStorage PureDisk Plugin

        Build Version: 11

        Build Version Minor: 2

        Operating Version: 11

        Vendor Version: 8.0100.0014.1016 01:27:02 Oct

but  other plugins fail with Status 37

Example:

Plugin Name: libstspirackspace.dll

        Prefix: rackspace

        Label: Rackspace Plugin

        Build Version: 11

        Build Version Minor: 0

        Operating Version: 11

        Vendor Version: v2.1.0.76100_2014.0506

C:\Program Files\Veritas\NetBackup\bin\admincmd>bpstsinfo -pi -stype rackspace

Cannot process Plugin Info status (one or more invalid arguments).

Cannot proccess STS Info for server nbumaster, Error: operation requested by an

invalid server.

EXIT STATUS = 37

Question, why are the other plugins failing?

[Will_Restore]

Maybe you don't have any. Try bpstsinfo with no parameters.

[Marianne]

PureDisk is NBU dedupe that is automatically installed along with NBU server software. Any other plugins need to be obtained from the vendor and installed separately. Why are you looking for other plugins? Have you tried 'bpstsinfo -pi' as per Will's suggestion?

[tech1212]

The example for  rackspace shows it under 'bpstsinfo -pi', but fails when I add the -stype.  So I have to assume it is installed...  I tried a few others that are listed when I enter "bpstsinfo -pi" and get the same failure.

[Marianne]

Please show us full output of the command.

Again - what is the purpose of running the commands?

What type of dedupe/OST/cloud storage do you have in the environment?

[mnolan · Accepted solution]

Some plugins don't work with -stype.

Those should work with -serverprefix instead.

Example

 bpstsinfo -pi -serverprefix rackspace
Plugin Info:
        Plugin Name: libstspirackspaceMT.so
        Prefix: rackspace
        Label: Rackspace Plugin
        Build Version: 11
        Build Version Minor: 0
        Operating Version: 11
        Vendor Version: v2.1.0.76100_2014.0506

[tech1212]

Thank you mnolan.   That command worked.

[Marianne]

Still curious to know WHY this is so important to you.

Are you planning to use Rackspace or any other cloud storage?

Or just curious?

[tech1212]

Marianne,  a customer was querying their plugins with -stype and felt all of them should be viewable using that function. They wanted to know why it did not work on all of them that were installed.

[Marianne]

So, no real reason as they have no intention of actually using it, right? Just curiosity out of boredom? You may want to direct them to the Commands manual, the OST manual, the Cloud Admin Guide, etc. next time they get curious.

[Will_Restore]

No, don't do that as they'll be trying every permutation and asking why so many commands "fail". :) Merry Christmas.

[Marianne]

This must be an environment running extremely well if users need to make an issue out of a non-issue....