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Problems creating SRT for Windows (BMR 6.5.3)

MohdAlim
Level 5
Partner

Greetings,

While creating the SRT, it always failed to extract the Netbackup client.msi. There is sufficient disk space and have tried using various working sources of Netbackup installation files.

Has anyone encountered this problem?

Thanks.

3 REPLIES 3

Dynac
Level 3
Employee
Hello Mohd.

Nizam here..
Well for the SRT creation,
Please enable the following Log on the MASTER SERVER and redo the SRT creation .
/netbackup/bin/vxlogcfg -a -p 51216 -o 131 -s DebugLevel=6 -s DiagnosticLevel=6

Once it fails, get the Output of the command,

/netbackup/bin/vxlogview -p 51216 -o 131 -t 01:00:00 -d all

Thanks // Nizam


Mouse
Moderator
Moderator
Partner    VIP    Accredited Certified
Basically I faced the same problem recently.

The explaination was very simple, but not so straightforward: first we did the installation of NBU Master server (we upgraded from 6.0) and patched it to 6.5.4. And after that we have installed BMR Boot Server from 6.5GA DVD. After that, all our tries to create the SRT were unsuccessful, and failed at the NBU Client step.
This was because the version of BMR Boot Server was 6.5GA.

What we did: we uninstalled 6.5.4 patch and BMR Boot Server, installed BMR Boot Server and applied 6.5.4 patch. After that we tested it and it works like a charm now!

Dynac
Level 3
Employee
The BMR Master Server and the Boot Server should be the SAME Patch LEVEL .

bmrs -o query -res database -table CurrentVersion


In Addition to the Above, make sure when you patch the BMR Master Server and Boot Server, which are on Windows and the Default installation Directory is not C:\  then you would manually need to move the Contents on the following Folder to the Installed Directory for the Patch to Completely Applied.




1. The default location where the repair utility will place the new binaries is located in C:\Program Files\Veritas\NetBackup\bin.
2. Stop all BMR services.
3. Copy all files from C:\Program Files\Veritas\NetBackup\bin\* to <install path>\NetBackup\bin.
4. Start all BMR services.
5. Run 'bmrsetupboot' from the directory <install path>\NetBackup\bin.
4. After running bmrsetupboot, verify that the BMR Boot Server binaries were updated to the appropriate level using the following command:

bmrs -o query -res database -table BootServer

/Thanks