RMAN backup issue

[Marc_Lowers]

Hi,

We are running with a UNIX NetBackup ver 5.1MP7 master server and a client runnning MP5 and Oracle RMAN backups.

Our standard backup works fine but the Oracle DBAs are starting RMAN backups which we can't see at all at the NetBackup level.  We get these errors however in our dbclient log, anyone seen this before?

20:31:47.847 [6388] <2> bp_getservbyname: getservbyname() failed after 3 attempts for bprd/tcp
20:31:47.847 [6388] <2> setup_connect_options: cannot find Internet service bprd/tcp
20:31:47.847 [6388] <2> nb_getsockconnected: setup_connect_options() failed, Permission denied (13)
20:31:47.847 [6388] <2> bprd_connect: Cannot connect to server stvsxbak03.ggr.co.uk
20:31:47.847 [6388] <2> bprd_connect:    errno = 13 - Permission denied
20:31:47.847 [6388] <2> bprd_get_features: bprd_connect(stvsxbak03.ggr.co.uk) failed, cannot connect on socket (25)
20:31:47.847 [6388] <16> bsa_checkFeatureId: unable to check if feature <36> is licensed
20:31:47.847 [6388] <16> bsa_checkFeatureId: Server exit status = 25: cannot connect on socket
20:31:47.847 [6388] <16> xbsa_ValidateFeatureId: ERR - VxBSAValidateFeatureId: Failed with error:
   Server Status:  cannot connect on socket

-Marc

[subhojit_pal]

Hi,

Did you check the user_ops logs in client. It can be more indicative.

Do you have Oracle agent installed on the client?

Thanks,

Subhojit.

[Marc_Lowers]

There are no entries in the user_ops logs at all which have all setup.  Nothing in bpcd either.

Oracle RMAN 5.1MP5 is installed.

-Marc

[subhojit_pal]

Hi Marc,

Try giving 777 permission to user_ops directory and see if it logs anything. Is it a new client or an existing client that suddenly started giving problems?

Also, check if /usr/openv file system is not close to 100%

Thanks,

Subhojit.

[Marc_Lowers]

This has been checked and neither of these is an issue .

-Marc

[subhojit_pal]

Hi Marc,

I am sure you have tried this.

Do an ls -ltr /usr/openv/netbackup/bin/libobk*

See if the libobk files are held by any processes.

Thanks,

Subhojit.

[Marc_Lowers · Accepted solution]

The issue has been resolved, we updated the service file permissions on the client to 644.

-Marc