SAN Client Backup failed

[Ramkumar_S]

The SAN client Backup is not running via FT transport mode, it's completing with LAN.

In Job details showing the message "resource (FT Storage unit) - FT client has no devices configured"

In CMD, C:\Users\******>nbftconfig -listactive

            No active connections found

FT Media server status - FT Enabled : Yes ; FT state : Active

[Marianne]

Please share more info about the steps that you have followed to configure the following:

FT Media Server
(Including OS version and HBA details)

Client 
(Including HBA zoning and NBU config steps)

[Ramkumar_S]

FT Media server :

OS : SuSe Linux 2.6.16.60-0.54.5-smp and Qlogic HBA was used.

Client : Windows Server 2008 R2 and ARCHIVE Python device is showing in Device Manager.

And we set "always use FT transfort"

[Marianne · Accepted solution]

Did you run 'install_path\NetBackup\bin\bpclntcmd.exe -sanclient 1 '  on the client to enable SAN Client Fibre Transport Service? 

Did you follow steps in the manual to validate client config?

Can you see client in Media and Device Management -> Devices -> SAN Clients?

[Andrew_Madsen]

What is the version of SuSE and the version of NetBackup?

[Ramkumar_S]

Yes, SAN Client is Showing under Media and Device Management -> Devices -> SAN Clients and find the properties in below.

State : Active

Usage Preference : Always

Num FT Media servers : 1

C:\Users\admin>nbftconfig -listclients

c client1 7.5 active master 1 2 always 0 0

d 32 active media active 1 FABRIC 0

d 32 active media active 0 FABRIC 1

d 32 active media active 0 FABRIC 0

d 32 active media active 1 FABRIC 1

c client2 7.1 active master 0 2 always 0 0

[Ramkumar_S]

Also, I have run the command  bpclntcmd.exe -sanclient 1  on SAN client.

But i am still getting the below meesage in Bakcup Job details and its starts running via LAN.

- awaiting resource STU1- No drives are available

- awaiting resource STU1 - FT client has no devices configured.

From last week only i am facing this issue, before that the backups were run via FT only.

[dsasikum]

Hi Ram,

Please check FT media server bp.conf file

1st - master server name

2nd - media server name

And also check SAN client hostname should be same in master,FT media & SAN client (i.e,bp.conf,/etc/host file and SAN client policy) 

Sasikumar