05-10-2018 05:17 AM
Dear All,
Please i am having a challenge with my SLP policies. My backup jobs are running to disk but duplication to tape is not starting. I have been on this issue for over a week. I have 4 SLP policies apart from the one i created for the catalog. It is only the catalog SLP that runs from the disk to tape. The other 4 are not starting the duplication jobs.
I have restarted the Storage Lifecycle Policy service, i have restarted the backup servers, both the master and the media but the issue is still there steering at me in the face.
I need help please.
05-10-2018 05:29 AM
might be a silly question to start with but are secondary operations suspended on the SLPs?
GUI - storage - SLPs - they will have a red x on the name if it is suspended.
05-10-2018 05:34 AM - edited 05-10-2018 05:36 AM
We need more info please...
Did you remember to change the Storage Unit in backup policies (Attributes or in Schedules) to SLP?
Can you give us one example of a policy (bppllist <policy-name> -U) and one SLP (nbstl <slp_name> -all_versions -L) ?
Have you tried to check SLP processing list?
nbstlutil stlilist -image_incomplete -U
05-10-2018 05:36 AM
Thank you Martin for the prompt response.
All the concerns polices are active, they are not suspended.
One thing i don't understand is that Catalog SLP is running and the other ones are not.
05-10-2018 05:58 AM
All the scheduled jobs are pointing to different SLPs. This is not a new setup. Everything has been running smoothly until about a week ago that the issue surfaced.
Output of (bppllist <policy-name> -U)
C:\Windows\System32>bppllist BPR-001_VM -U
------------------------------------------------------------
Policy Name: BPR-001_VM
Policy Type: VMware
Active: yes
Effective date: 03/03/2017 09:43:46
File Restore Raw: yes
Application Consistent: yes
Block Incremental: yes
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: BPR
Volume Pool: NetBackup
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: yes
Application Discovery: no
Discovery Lifetime: 28800000 seconds
ASC Application and attributes: (none defined)
Granular Restore Info: no
Ignore Client Direct: no
Use Accelerator: no
HW/OS/Client: vmx-08 windows8Serve 502f2931-bdf2-008b-461c-d37b9acb634c
Include: ALL_LOCAL_DRIVES
Schedule: Full
Type: Full Backup
Frequency: every 7 days
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 0 (2 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Friday 21:07:30 --> Friday 23:15:00
Schedule: Incremental
Type: Cumulative Incremental Backup
Frequency: every 1 day
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 0 (2 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Monday 20:57:30 --> Monday 23:15:00
Tuesday 20:57:30 --> Tuesday 23:15:00
Wednesday 20:57:30 --> Wednesday 23:15:00
Thursday 20:57:30 --> Thursday 23:15:00
Saturday 20:57:30 --> Saturday 23:15:00
................................................................................................................................................................................................
Output of (nbstl <slp_name> -all_versions -L)
C:\Windows\System32>nbstl BPR -all_versions -L
Name: BPR
Data Classification: (none specified)
Duplication Job Priority: 151
State: active
Version: 2
Operation 1 Use for: 0 (backup)
Storage: EBS-002_Additiona_Storage-stu
Volume Pool: (none specified)
Server Group: (none specified)
Retention Type: 0 (Fixed)
Retention Level: 23 (1 week)
Alternate Read Server: (none specified)
Preserve Multiplexing: false
Enable Automatic Remote Import: false
State: active
Source: 0 (client)
Operation ID: (none specified)
Operation Index: 1
Window Name: --
Window Close Option: --
Deferred Duplication: no
Operation 2 Use for: 1 (duplication)
Storage: ebs-002-hcart3-robot-tld-0
Volume Pool: BPR
Server Group: Any
Retention Type: 0 (Fixed)
Retention Level: 52 (infinity)
Alternate Read Server: ebs-002
Preserve Multiplexing: false
Enable Automatic Remote Import: false
State: active
Source: Operation 1 (backup:EBS-002_Additiona_Storage-stu)
Operation ID: (none specified)
Operation Index: 2
Window Name: Default_24x7_Window
Window Close Option: SFN
Deferred Duplication: no
........................................................................................................................................................................................
As regards nbstlutil stlilist -image_incomplete -U, i have checked the SLP processing list, there are so many jobs that showing not started. See the sample output below
Image 502f2931-bdf2-008b-461c-d37b9acb634c_1525951817 for Lifecycle BPR is IN_PROCESS
Copy to ebs-002-hcart3-robot-tld-0 of type DUPLICATE is NOT_STARTED
Thank you
05-10-2018 11:32 PM
The nbstl shows 'version 2' of the SLP. Are there previous versions in the output?
When was the SLP changed recently?
You may want to check a particular image-id for more details, e.g.
nbstlutil -list -backupid <image-id> -U