SharePoint Portal backup failed

[Zahid_Haseeb]

Environment

AD = win2008

NBU Server = version 7 on win2003 OS

SharePoint portal server2 = 2007

portal Web Server = 2003

portal DB Server = 2003

Activity Monitor

11/23/2010 6:54:27 PM - requesting resource SharePointPortal

11/23/2010 6:54:27 PM - requesting resource netbackup.NBU_CLIENT.MAXJOBS.sp-web

11/23/2010 6:54:27 PM - requesting resource netbackup.NBU_POLICY.MAXJOBS.SharePointPortal

11/23/2010 6:54:27 PM - granted resource netbackup.NBU_CLIENT.MAXJOBS.sp-web

11/23/2010 6:54:27 PM - granted resource netbackup.NBU_POLICY.MAXJOBS.SharePointPortal

11/23/2010 6:54:27 PM - granted resource MediaID=@aaaab;Path=E:\SharePointPortal;MediaServer=netbackup

11/23/2010 6:54:27 PM - granted resource SharePointPortal

11/23/2010 6:54:27 PM - estimated 0 Kbytes needed

11/23/2010 6:54:27 PM - begin Parent Job

11/23/2010 6:54:27 PM - begin SharePoint, Start Notify Script

11/23/2010 6:54:28 PM - started process RUNCMD (892)

11/23/2010 6:54:28 PM - ended process 0 (892)

Status 0

11/23/2010 6:54:28 PM - end SharePoint, Start Notify Script; elapsed time: 00:00:01

11/23/2010 6:54:28 PM - begin SharePoint, Step By Condition

Status 0

11/23/2010 6:54:28 PM - end SharePoint, Step By Condition; elapsed time: 00:00:00

11/23/2010 6:54:28 PM - begin SharePoint, Read File List

Status 0

11/23/2010 6:54:28 PM - end SharePoint, Read File List; elapsed time: 00:00:00

11/23/2010 6:54:28 PM - begin SharePoint, Resolver Discovery

11/23/2010 6:54:29 PM - started process bpbrm (3232)

Status 2

11/23/2010 6:55:56 PM - end SharePoint, Resolver Discovery; elapsed time: 00:01:28

11/23/2010 6:55:56 PM - begin SharePoint, Stop On Error

Status 0

11/23/2010 6:55:56 PM - end SharePoint, Stop On Error; elapsed time: 00:00:00

11/23/2010 6:55:56 PM - begin SharePoint, End Notify Script

11/23/2010 6:55:56 PM - started process RUNCMD (928)

11/23/2010 6:55:57 PM - ended process 0 (928)

Status 0

11/23/2010 6:55:57 PM - end SharePoint, End Notify Script; elapsed time: 00:00:01

Status 2

11/23/2010 6:55:57 PM - end Parent Job; elapsed time: 00:01:30

none of the requested files were backed up(2)

bpbrm

18:54:29.192 [3232.440] <2> bpbrm main: INITIATING (VERBOSE = 0): version NetBackup 7.0 0

18:54:29.192 [3232.440] <2> logparams: -discovery -c sp-web -ct 8 -S netbackup -st 0 -secure 1 

18:54:29.192 [3232.440] <2> verify_client: bpbrm.c.34211: db_getCLIENT failed for CLIENT: sp-web

18:54:29.192 [3232.440] <2> verify_client: bpbrm.c.34361: db_getCLIENT failed: 227 227 0x000000e3

18:54:29.254 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

18:54:29.254 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

18:54:29.410 [3232.440] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2150 TO 192.168.1.40.13724

18:54:29.410 [3232.440] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2151 TO 192.168.1.40.13724 fd = 1536

18:54:29.520 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

18:54:29.629 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3096

18:54:41.457 [3232.440] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1560

18:54:41.457 [3232.440] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1536

18:54:41.457 [3232.440] <2> bpbrm create_events: created suspend event name NetBackup Suspend Event, pid: 3232

18:54:41.520 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

18:54:41.520 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

18:54:41.660 [3232.440] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2155 TO 192.168.1.40.13724

18:54:41.660 [3232.440] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2156 TO 192.168.1.40.13724 fd = 1496

18:54:41.770 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

18:54:41.895 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3100

18:54:53.489 [3232.440] <2> local_getHostInfo: CLIENT_CMD_SOCK from bpcr = 1508

18:54:53.707 [3232.440] <2> bpcr_get_version_rqst: bpcd version: 07000000

18:54:54.145 [3232.440] <2> local_getHostInfo: hostname comparison failed

18:54:54.364 [3232.440] <2> bpcr_get_version_rqst: bpcd version: 07000000

18:54:54.364 [3232.440] <2> local_getHostInfo: rqstType == BPCD_GET_NB_VERSION_RQST

18:54:54.801 [3232.440] <2> bpcr_get_platform_rqst: Server client platform length = 2

18:54:54.801 [3232.440] <2> xlatePlatformName: my version = 700000, client version = 700000, check current list first

18:54:54.801 [3232.440] <2> xlatePlatformName: BUILD_PLATFORM name to xlate = nt

18:54:54.801 [3232.440] <2> xlatePlatformName: nt not found in the first current list, try the second list

18:54:54.801 [3232.440] <2> local_getHostInfo: platform of client sp-web is PC, WindowsNT

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=28, buffer=UNAME_SYSNAME = Windows2003 

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=24, buffer=UNAME_NODENAME = SP-WEB 

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_RELEASE = 5 

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_VERSION = 2 

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=52, buffer=UNAME_MACHINE = Intel x86 - Unknown - Revision x605 

18:54:55.020 [3232.440] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=3, buffer=END

18:54:55.020 [3232.440] <2> local_getHostInfo: h:\70\src\nb\dblib\dbmisc.c: 1730, uname -sr=Windows2003 5 

18:54:55.239 [3232.440] <2> bpcr_get_version_rqst: bpcd version: 07000000

18:54:55.676 [3232.440] <2> getPatchLevel: CLIENT_CMD_SOCK from bpcr = 1508

18:54:55.895 [3232.440] <2> getPatchLevel: got client socket

18:54:55.895 [3232.440] <2> getPatchLevel: file num = 3, file size = 109

18:54:55.895 [3232.440] <2> bpcr_read_rqst: completed send of file number 3

18:54:55.895 [3232.440] <2> bpcr_read_rqst: completed send of transfer_count = 16383

18:54:55.895 [3232.440] <2> bpcr_read_rqst: Before readclientstatus on socket 1496

18:54:56.114 [3232.440] <2> bpcr_read_rqst: Num bytes to be sent by client = 109

18:54:56.114 [3232.440] <2> getPatchLevel: total chars read = 109

18:54:56.114 [3232.440] <2> getPatchLevel: level = >7.0<

18:54:56.614 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

18:54:56.614 [3232.440] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

18:54:56.645 [3232.440] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2161 TO 192.168.1.40.13724

18:54:56.645 [3232.440] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2162 TO 192.168.1.40.13724 fd = 1508

18:54:56.754 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

18:54:56.973 [3232.440] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3102

18:55:08.473 [3232.440] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1488

18:55:08.473 [3232.440] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1508

18:55:08.473 [3232.440] <2> resolver_start_client: command = /usr/openv/netbackup/bin/bpresolver bpresolver query -v -c sp-web -pt 8 -S netbackup

18:55:08.473 [3232.440] <2> resolver_start_client: received bpcd success message

18:55:11.864 [3232.440] <2> resolver_start_client: read start message from sp-web, msg=<INF - RESOLVER START 3936>

18:55:11.864 [3232.440] <2> resolver_start_client: client_pid=3936

18:55:11.864 [3232.440] <2> write_file_names: buffering file name 'Microsoft SharePoint Resources:\AllWebs' for output

18:55:11.864 [3232.440] <2> write_file_names: successfully wrote buffer to COMM_SOCK

18:55:11.864 [3232.440] <2> bpbrm write_filelist: wrote CONTINUE on COMM_SOCK

18:55:11.864 [3232.440] <2> bpbrm write_filelist: closing COMM_SOCK 1488

18:55:51.426 [3232.440] <16> bpbrm main: no worklist items returned from bpresolver on client  sp-web

18:55:51.426 [3232.440] <2> bpbrm kill_child_process_Ex: start

18:55:56.426 [3232.440] <2> bpbrm Exit: EXIT STATUS 2: none of the requested files were backed up

19:05:35.567 [1356.420] <2> bpbrm main: INITIATING (VERBOSE = 0): version NetBackup 7.0 0

19:05:35.567 [1356.420] <2> logparams: -discovery -c sp-web -ct 8 -S netbackup -st 0 -secure 1 

19:05:35.583 [1356.420] <2> verify_client: bpbrm.c.34211: db_getCLIENT failed for CLIENT: sp-web

19:05:35.583 [1356.420] <2> verify_client: bpbrm.c.34361: db_getCLIENT failed: 227 227 0x000000e3

19:05:35.645 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:05:35.645 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:05:35.770 [1356.420] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2239 TO 192.168.1.40.13724

19:05:35.770 [1356.420] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2240 TO 192.168.1.40.13724 fd = 1536

19:05:35.864 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:05:35.974 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3346

19:05:47.458 [1356.420] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1560

19:05:47.458 [1356.420] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1536

19:05:47.458 [1356.420] <2> bpbrm create_events: created suspend event name NetBackup Suspend Event, pid: 1356

19:05:47.520 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:05:47.520 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:05:47.677 [1356.420] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2241 TO 192.168.1.40.13724

19:05:47.677 [1356.420] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2242 TO 192.168.1.40.13724 fd = 1496

19:05:47.786 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:05:48.005 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3350

19:05:59.489 [1356.420] <2> local_getHostInfo: CLIENT_CMD_SOCK from bpcr = 1508

19:05:59.708 [1356.420] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:05:59.927 [1356.420] <2> local_getHostInfo: hostname comparison failed

19:06:00.145 [1356.420] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:06:00.145 [1356.420] <2> local_getHostInfo: rqstType == BPCD_GET_NB_VERSION_RQST

19:06:00.583 [1356.420] <2> bpcr_get_platform_rqst: Server client platform length = 2

19:06:00.583 [1356.420] <2> xlatePlatformName: my version = 700000, client version = 700000, check current list first

19:06:00.583 [1356.420] <2> xlatePlatformName: BUILD_PLATFORM name to xlate = nt

19:06:00.583 [1356.420] <2> xlatePlatformName: nt not found in the first current list, try the second list

19:06:00.583 [1356.420] <2> local_getHostInfo: platform of client sp-web is PC, WindowsNT

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=28, buffer=UNAME_SYSNAME = Windows2003 

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=24, buffer=UNAME_NODENAME = SP-WEB 

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_RELEASE = 5 

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_VERSION = 2 

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=52, buffer=UNAME_MACHINE = Intel x86 - Unknown - Revision x605 

19:06:00.817 [1356.420] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=3, buffer=END

19:06:00.817 [1356.420] <2> local_getHostInfo: h:\70\src\nb\dblib\dbmisc.c: 1730, uname -sr=Windows2003 5 

19:06:01.020 [1356.420] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:06:01.677 [1356.420] <2> getPatchLevel: CLIENT_CMD_SOCK from bpcr = 1508

19:06:01.895 [1356.420] <2> getPatchLevel: got client socket

19:06:01.895 [1356.420] <2> getPatchLevel: file num = 3, file size = 109

19:06:01.895 [1356.420] <2> bpcr_read_rqst: completed send of file number 3

19:06:01.895 [1356.420] <2> bpcr_read_rqst: completed send of transfer_count = 16383

19:06:01.895 [1356.420] <2> bpcr_read_rqst: Before readclientstatus on socket 1496

19:06:02.114 [1356.420] <2> bpcr_read_rqst: Num bytes to be sent by client = 109

19:06:02.114 [1356.420] <2> getPatchLevel: total chars read = 109

19:06:02.114 [1356.420] <2> getPatchLevel: level = >7.0<

19:06:02.505 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:06:02.505 [1356.420] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:06:02.661 [1356.420] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2244 TO 192.168.1.40.13724

19:06:02.661 [1356.420] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2245 TO 192.168.1.40.13724 fd = 1508

19:06:02.770 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:06:02.989 [1356.420] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3363

19:06:14.474 [1356.420] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1488

19:06:14.474 [1356.420] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1508

19:06:14.474 [1356.420] <2> resolver_start_client: command = /usr/openv/netbackup/bin/bpresolver bpresolver query -v -c sp-web -pt 8 -S netbackup

19:06:14.474 [1356.420] <2> resolver_start_client: received bpcd success message

19:06:17.708 [1356.420] <2> resolver_start_client: read start message from sp-web, msg=<INF - RESOLVER START 1520>

19:06:17.708 [1356.420] <2> resolver_start_client: client_pid=1520

19:06:17.708 [1356.420] <2> write_file_names: buffering file name 'Microsoft SharePoint Resources:\AllWebs' for output

19:06:17.708 [1356.420] <2> write_file_names: successfully wrote buffer to COMM_SOCK

19:06:17.708 [1356.420] <2> bpbrm write_filelist: wrote CONTINUE on COMM_SOCK

19:06:17.708 [1356.420] <2> bpbrm write_filelist: closing COMM_SOCK 1488

19:06:57.208 [1356.420] <16> bpbrm main: no worklist items returned from bpresolver on client  sp-web

19:06:57.208 [1356.420] <2> bpbrm kill_child_process_Ex: start

19:07:02.208 [1356.420] <2> bpbrm Exit: EXIT STATUS 2: none of the requested files were backed up

19:11:29.677 [2948.1796] <2> bpbrm main: INITIATING (VERBOSE = 0): version NetBackup 7.0 0

19:11:29.677 [2948.1796] <2> logparams: -discovery -c sp-web -ct 8 -S netbackup -st 0 -secure 1 

19:11:29.692 [2948.1796] <2> verify_client: bpbrm.c.34211: db_getCLIENT failed for CLIENT: sp-web

19:11:29.692 [2948.1796] <2> verify_client: bpbrm.c.34361: db_getCLIENT failed: 227 227 0x000000e3

19:11:29.770 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:11:29.770 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:11:29.927 [2948.1796] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2342 TO 192.168.1.40.13724

19:11:29.927 [2948.1796] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2343 TO 192.168.1.40.13724 fd = 1536

19:11:30.036 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:11:30.255 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3498

19:11:41.427 [2948.1796] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1560

19:11:41.427 [2948.1796] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1536

19:11:41.442 [2948.1796] <2> bpbrm create_events: created suspend event name NetBackup Suspend Event, pid: 2948

19:11:41.520 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:11:41.520 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:11:41.630 [2948.1796] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2344 TO 192.168.1.40.13724

19:11:41.630 [2948.1796] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2345 TO 192.168.1.40.13724 fd = 1496

19:11:41.739 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:11:41.849 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3500

19:11:53.458 [2948.1796] <2> local_getHostInfo: CLIENT_CMD_SOCK from bpcr = 1508

19:11:53.677 [2948.1796] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:11:53.895 [2948.1796] <2> local_getHostInfo: hostname comparison failed

19:11:54.114 [2948.1796] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:11:54.114 [2948.1796] <2> local_getHostInfo: rqstType == BPCD_GET_NB_VERSION_RQST

19:11:54.552 [2948.1796] <2> bpcr_get_platform_rqst: Server client platform length = 2

19:11:54.552 [2948.1796] <2> xlatePlatformName: my version = 700000, client version = 700000, check current list first

19:11:54.552 [2948.1796] <2> xlatePlatformName: BUILD_PLATFORM name to xlate = nt

19:11:54.552 [2948.1796] <2> xlatePlatformName: nt not found in the first current list, try the second list

19:11:54.552 [2948.1796] <2> local_getHostInfo: platform of client sp-web is PC, WindowsNT

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=28, buffer=UNAME_SYSNAME = Windows2003 

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=24, buffer=UNAME_NODENAME = SP-WEB 

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_RELEASE = 5 

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=18, buffer=UNAME_VERSION = 2 

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=52, buffer=UNAME_MACHINE = Intel x86 - Unknown - Revision x605 

19:11:54.770 [2948.1796] <2> bpcr_get_uname_rqst: bpcr.c: 3813 count=3, buffer=END

19:11:54.770 [2948.1796] <2> local_getHostInfo: h:\70\src\nb\dblib\dbmisc.c: 1730, uname -sr=Windows2003 5 

19:11:54.989 [2948.1796] <2> bpcr_get_version_rqst: bpcd version: 07000000

19:11:55.645 [2948.1796] <2> getPatchLevel: CLIENT_CMD_SOCK from bpcr = 1508

19:11:55.864 [2948.1796] <2> getPatchLevel: got client socket

19:11:55.864 [2948.1796] <2> getPatchLevel: file num = 3, file size = 109

19:11:55.864 [2948.1796] <2> bpcr_read_rqst: completed send of file number 3

19:11:55.864 [2948.1796] <2> bpcr_read_rqst: completed send of transfer_count = 16383

19:11:55.864 [2948.1796] <2> bpcr_read_rqst: Before readclientstatus on socket 1496

19:11:56.083 [2948.1796] <2> bpcr_read_rqst: Num bytes to be sent by client = 109

19:11:56.083 [2948.1796] <2> getPatchLevel: total chars read = 109

19:11:56.083 [2948.1796] <2> getPatchLevel: level = >7.0<

19:11:56.380 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

19:11:56.380 [2948.1796] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpcd

19:11:56.505 [2948.1796] <2> logconnections: BPCD CONNECT FROM 192.168.253.253.2347 TO 192.168.1.40.13724

19:11:56.505 [2948.1796] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.253.253.2348 TO 192.168.1.40.13724 fd = 1508

19:11:56.630 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.541: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

19:11:56.833 [2948.1796] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.558: ipc_string: 3504

19:12:08.442 [2948.1796] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 1488

19:12:08.442 [2948.1796] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 1508

19:12:08.442 [2948.1796] <2> resolver_start_client: command = /usr/openv/netbackup/bin/bpresolver bpresolver query -v -c sp-web -pt 8 -S netbackup

19:12:08.442 [2948.1796] <2> resolver_start_client: received bpcd success message

19:12:11.817 [2948.1796] <2> resolver_start_client: read start message from sp-web, msg=<INF - RESOLVER START 2028>

19:12:11.817 [2948.1796] <2> resolver_start_client: client_pid=2028

19:12:11.817 [2948.1796] <2> write_file_names: buffering file name 'Microsoft SharePoint Resources:\AllWebs' for output

19:12:11.817 [2948.1796] <2> write_file_names: successfully wrote buffer to COMM_SOCK

19:12:11.817 [2948.1796] <2> bpbrm write_filelist: wrote CONTINUE on COMM_SOCK

19:12:11.817 [2948.1796] <2> bpbrm write_filelist: closing COMM_SOCK 1488

19:12:51.255 [2948.1796] <16> bpbrm main: no worklist items returned from bpresolver on client  sp-web

19:12:51.255 [2948.1796] <2> bpbrm kill_child_process_Ex: start

19:12:56.255 [2948.1796] <2> bpbrm Exit: EXIT STATUS 2: none of the requested files were backed up

[RiaanBadenhorst]

Hi Zahid,

Have you checked all the points listed in this post

https://www-secure.symantec.com/connect/forums/sharepoint-backup-status-code-2

Can you post the bpresolver log.

[Zahid_Haseeb]

Thanks Riaan for your kind reply. I created the bpresolver folder under logs folder but no logs created. Now i am going to see the link which you have sent to me and will get back to you

Thanks

[Zahid_Haseeb]

Riaan i have followed all the settings which you suggest in the above link. ALmost all setting i already have but few i did with the help of your link. second i also see the below and found all things are correct.

Sharepoint Server admin guide, chapter # 4 "Configuring Netbackup for Sharepoint server" , Page # 43

I feel there is something little which i am doing wrong :(

[RiaanBadenhorst]

The bpresolver log needs to be created sp-web

Also, if the policy is set to Microsoft SharePoint Resources:\ does it work?

[Zahid_Haseeb]

 The bpresolver log needs to be created sp-web

12:54:48.746 [5756.3220] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpresolver.exe query -v -c sp-web -pt 8 -S netbackup 

12:54:48.746 [5756.3220] <4> bpresolver_main(): INF - RESOLVER START 5756

12:54:48.746 [5756.3220] <4> process_filelist_rec: processing directive:<Microsoft SharePoint Resources:\AllWebs> 

12:54:48.746 [5756.3220] <4> process_filelist_rec: formatted directive:<Microsoft SharePoint Resources:\*> 

12:54:48.746 [5756.3220] <4> process_filelist_rec: processing directive:<CONTINUE> 

12:54:48.746 [5756.3220] <4> process_filelist_rec: formatted directive:<CONTINUE> 

12:54:48.746 [5756.3220] <4> bpresolver_main(): dbext_object_type = 210000

12:54:48.856 [5756.3220] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.1.40.1991 TO 192.168.1.40.13724 fd = 1380

12:54:48.965 [5756.3220] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

12:54:48.965 [5756.3220] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bpspsserver

12:54:48.965 [5756-3220] vnetdSendRequest Sending message 0xf333 

12:54:52.606 [4480-636] vnetdRecvMsg Received request 0xf333 

12:55:28.714 [5756-3220] vnetdProcessMessage received a reply successfully for message 0xf333

12:55:28.714 [5756.3220] <2> DebugLog(): INF -  v_sharepoint_v2::V_FindFirst() ENTER Name:Microsoft SharePoint Resources:\* Mode:0

12:55:28.714 [5756.3220] <2> DebugLog(): ERR - unable to initialize the required BEDS SPS interface

12:55:28.714 [5756.3220] <2> DebugLog(): INF -  v_sharepoint_v2::V_FindFirst() EXIT Name: bRC:false LastError:0xFFFF84AF:0xa00084af (2684388527)

12:55:28.714 [5756.3220] <4> ubs_GetSPSv2Topology: directive <Microsoft SharePoint Resources:\*> could not properly be resolved

12:55:28.729 [5756.3220] <16> bpresolver_main(): bpresolver could not resolve the passed directive set.

12:55:28.729 [5756.3220] <4> bpresolver_main(): INF - EXIT STATUS 2

Also, if the policy is set to Microsoft SharePoint Resources:\ does it work?

No success.

I am also trying to follow the below link:

http://technet.microsoft.com/en-us/library/cc262932(office.12).aspx

[RiaanBadenhorst]

Hi Zahid,

If you feel that you've done everything in the note I would suggest logging a case with Symantec. This sharepoint stuff is really confusing.

[Zahid_Haseeb]

Thanks Riaan for your kind help :)

[Zahid_Haseeb]

Thanks for kind support riaan. My problem is resolved.

I uncheck a setting in the IE. See the below snap for reference:

[RiaanBadenhorst]

Excellent