03-03-2014 11:41 AM
on 5220 appliance, which is both media and master server, NetBackup 7.5.0.6
Exchange 2010. not a DAG, just a stand alone server.
Full and incremental exchange backups work fine.
Trying to backup a few individual mailboxes and got the dreaded 1542 snapshot error. Upon closer inspecition, I found this in my detailed status:
3/3/2014 11:22:00 AM - Critical bpbrm(pid=10169) from client fsmb1.muad.local: FTL - snapshot preparation failed - Only Microsoft Information Store backups are supported for Exchange Snapshot Client., status 69
3/3/2014 11:22:00 AM - Warning bpbrm(pid=10169) from client fsmb1.muad.local: WRN - Microsoft Exchange Mailboxes:\John Smith\* is not frozen
3/3/2014 11:22:00 AM - Warning bpbrm(pid=10169) from client fsmb1.muad.local: WRN - Microsoft Exchange Mailboxes:\Jane Doe\* is not frozen
3/3/2014 11:22:00 AM - Warning bpbrm(pid=10169) from client fsmb1.muad.local: WRN - Microsoft Exchange Mailboxes:\Mickey Mouse\* is not frozen
3/3/2014 11:22:00 AM - end Snapshot, Create Snapshot; elapsed time: 00:00:21
3/3/2014 11:22:00 AM - Info bpfis(pid=0) done. status: 69: invalid filelist specification
3/3/2014 11:22:00 AM - end writing
Snapshot options same as for my full/incr which work OK. Same client. I'm sure I'm just missing something, but I don't know what. It couldn't be something as simple as the "\*" at the end of the mailbox name, could it?
Any pointers would be appreciated.
Solved! Go to Solution.
03-03-2014 11:52 AM
You cannot backup individual mailboxes on Exch2010.
This feature was only supported until Exch2007.
You need to backup Information Store via GRT in order to enable mailbox restore.
03-03-2014 11:45 AM
I just tried it without the "/*" and same results.
03-03-2014 11:52 AM
You cannot backup individual mailboxes on Exch2010.
This feature was only supported until Exch2007.
You need to backup Information Store via GRT in order to enable mailbox restore.
03-03-2014 11:56 AM
you're KIDDING !! Ohmyword, this puts a cramp in our "lawsuit" contingency plan.
Thanks for the info, even if it's bad news. And at least I know not to keep trying..
03-03-2014 11:58 AM
Only Microsoft Information Store backups are supported for Exchange Snapshot Client
03-03-2014 11:59 AM
See p. 16 of NetBackup for Microsoft Exchange Server Administrator's Guide :