Hi guys
client server win 2008 NBU version 6.5.6 its system state backup always fails.
volume shadow copy and microsoft software shadow copy provider service were set to auto n start but once backup starts it shows both services not running only set as auto.
eventvwr do not show any error only found this :The VSS service is shutting down due to idle timeout ????
NBU GUI :
5/29/2012 12:32:02 AM Warning bpbrm(pid=7080) from client clientbox: WRN - can't open file: System State:\Automated System Recovery\Volumes\Volume{7f838852-f192-11df-bcdc-806e6f6e6963} (WIN32 536935992: Unknown error)
5/29/2012 12:32:02 AM - Warning bpbrm(pid=7080) from client clientbox: WRN - can't open file: System State:\Automated System Recovery\Volumes\Volume{7f838853-f192-11df-bcdc-806e6f6e6963} (WIN32 536935992: Unknown error)
5/29/2012 12:32:02 AM - Error bpbrm(pid=7080) from client clientbox: ERR - Error encountered while attempting to get additional files for System State:\
created bpbkar bpfis n bpcd logs
but bpfis folder is empty ?????
C:\>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
C:\>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {1fcb1c15-8c6c-4fe1-80ce-d358270a0dcb}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {0067f74a-a46b-4cae-bd70-bf28e4135ff8}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {a1a60187-48ae-4d7c-bcce-c57208f5212b}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {36ecd48b-ded0-47f2-98d1-38fdce83c654}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {b254d912-0d35-4151-9fd4-5e36464ce9a1}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {47d776bd-31bd-4cd8-b6c1-daf3a781cb61}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {a8fd6265-ee17-4dff-876b-b542a6286030}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {95f40947-3cdf-45e0-83da-283b34928c60}
State: [5] Waiting for completion
Last error: No error
client bpbkar of:
00:47:23.783: [4920.3284] <16> dtcp_read: TCP - failure: recv socket (272) (TCP 10058: Can't send after socket shutdown)
00:47:23.783: [4920.3284] <16> dtcp_read: TCP - failure: recv socket (324) (TCP 10058: Can't send after socket shutdown)
00:47:23.783: [4920.3284] <4> OVShutdown: INF - Closing stderr connection
00:47:23.783: [4920.3284] <2> dtcp_close: TCP - success: close socket (324)
00:47:23.783: [4920.3284] <4> OVShutdown: INF - Closing stdout connection
00:47:23.783: [4920.3284] <2> dtcp_close: TCP - success: close socket (148)
00:47:23.783: [4920.3284] <4> OVShutdown: INF - Closing stdin connection
00:47:23.783: [4920.3284] <2> dtcp_close: TCP - success: close socket (272)
00:47:23.783: [4920.3284] <4> OVShutdown: INF - Finished process
00:47:23.783: [4920.3284] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
00:47:25.783: [4920.3284] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\052912.LOG