Tape not moving to scratch pool after the expire date of the tape is crossed

[Shiv_Sankar]

HI,

I have strange issue in our netbackup environment. Tape is not moving to scratch pool after the expiry date is crossed and that too the media is in suspend mode.

Netbackup Server OS Version: HP-UX B.11.31 U ia64

Netbackup Version: 6.5.6

Pls find the media info below:

# date
Sun Dec 19 16:58:28 CST 2010
 

# ./bpmedialist -m PPA291
Server Host = plnbmedia5

 id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         <------- STATUS ------->
--------------------------------------------------------------------------------
PPA291  10    923   11/12/2010 11:00  11/15/2010 02:05  hcart3   411880192     0
              286   12/19/2010 16:54        N/A         EXPIRED FULL SUSPENDED

# ./nbemmcmd -listmedia -mediaid PPA291

NBEMMCMD, Version:6.5.6
====================================================================
Media GUID:                     09545bc8-cb13-11df-8000-c25783392c7c
Media ID:                       PPA291
Partner:                        -
Media Type:                     HCART3
Volume Group:                   000_00004_TLD
Application:                    Netbackup
Media Flags:                    1
Description:                    ---
Barcode:                        PPA291
Partner Barcode:                --------
Last Write Host:                plnbmedia5
Created:                        09/28/2010 20:14
Time Assigned:                  11/12/2010 11:00
First Mount:                    09/28/2010 22:57
Last Mount:                     11/15/2010 01:52
Volume Expiration:              -
Data Expiration:                12/19/2010 16:54
Last Written:                   11/15/2010 02:05
Last Read:                      -
Robot Type:                     TLD
Robot Control Host:             plnbmedia5
Robot Number:                   4
Slot:                           406
Side/Face:                      -
Cleanings Remaining:            -
Number of Mounts:               23
Maximum Mounts Allowed:         0
Media Status:                   SUSPENDED FULL
Kilobytes:                      411880192
Images:                         923
Valid Images:                   286
Retention Period:               10
Number of Restores:             0
Optical Header Size Bytes:      1024
Optical Sector Size Bytes:      0
Optical Partition Size Bytes:   0
Last Header Offset:             1527071
Adamm Guid:                     00000000-0000-0000-0000-000000000000
Rsm Guid:                       00000000-0000-0000-0000-000000000000
Origin Host:                    NONE
Master Host:                    plnbmst3
Server Group:                   NO_SHARING_GROUP
Upgrade Conflicts Flag:
Pool Number:                    90
Volume Pool:                    OFF_ORA-LOG_5WEEKS
Previous Pool Name:             Scratch
Vault Flags:                    -
Vault Container:                -
Vault Name:                     PLNBMST3_OFFSITE_GOLD
Vault Slot:                     2260
Session ID:                     183
Date Vaulted:                   11/15/2010 07:56
Return Date:                    -
====================================================================
 

Currently I am expiring the tape manually using bpexpdate command. :(

Can you pls help us to resolve the issue?

-Sankar Achary-

[RiaanBadenhorst]

Hi,

Try unsuspend the media manually. Vault would have unsuspended the media once it expired, but i think because you performed this process manually it didn't get to do it.

bpmedia -unsuspend -m MEDIA_ID

[Marianne · Accepted solution]

Seems the 'Expiration Bug' might be relevant to tape images as well.

See: http://www.symantec.com/docs/TECH139495

Please open a support call with Symantec.