10-06-2017 03:05 AM - last edited on 10-06-2017 03:20 AM by Marianne
Moved to new post from https://vox.veritas.com/t5/NetBackup/VMware-backup-jobs-stuck-in-quot-Begin-Writing-quot-after/m-p/7...
@Kristalia wrote:
no. I changed the ownwership of the case and with the new engineer, we are collecting logs. i will let you know if anything helps.
Hi
Could you please share the solution as we are also facing similar issue in our environment
Here is the backup job details ,
10/06/2017 00:38:53 - Info nbjm (pid=10944) starting backup job (jobid=1040671) for client BDC1RBMOVICAP09, policy special_BDC1RBMOVICAP09, schedule FULL10/06/2017 00:38:53 - estimated 0 kbytes needed10/06/2017 00:38:53 - Info nbjm (pid=10944) started backup (backupid=BDC1RBMOVICAP09_1507268333) job for client BDC1RBMOVICAP09, policy special_BDC1RBMOVICAP09, schedule FULL on storage unit stu_disk_nb5230-302 using backup host nb5230-30210/06/2017 00:38:53 - started process bpbrm (pid=190039)10/06/2017 00:38:54 - connecting10/06/2017 00:38:54 - connected; connect time: 0:00:0010/06/2017 00:38:58 - Info bpbrm (pid=190039) BDC1RBMOVICAP09 is the host to backup data from10/06/2017 00:38:58 - Info bpbrm (pid=190039) reading file list for client10/06/2017 00:38:59 - Info bpbrm (pid=190039) starting bpbkar on client10/06/2017 00:38:59 - Info bpbkar (pid=190056) Backup started10/06/2017 00:38:59 - Info bpbrm (pid=190039) bptm pid: 19005710/06/2017 00:39:00 - Info bptm (pid=190057) start10/06/2017 00:39:01 - Info bptm (pid=190057) using 262144 data buffer size10/06/2017 00:39:01 - Info bptm (pid=190057) using 32 data buffers10/06/2017 00:39:02 - Info bptm (pid=190057) start backup10/06/2017 00:39:02 - begin writing10/06/2017 00:39:03 - Info bpbkar (pid=190056) INF - Backing up vCenter server bdc1wfisnexvc01, ESX host bdc1efisnexvh99.fnfis.com, BIOS UUID 420a2369-d9c7-79de-da5a-081cd203818a, Instance UUID 500ab771-23fa-1a11-5442-9078ea0ad823, Display Name BDC1RBMOVICAP09, Hostname oos0a.prod-rids.bmo.com10/06/2017 01:08:21 - Info bpbkar (pid=190056) INF - Transport Type = nbd
Snapshot job ,
10/06/2017 00:34:22 - Info nbjm (pid=10944) starting backup job (jobid=1040667) for client BDC1RBMOVICAP09, policy special_BDC1RBMOVICAP09, schedule FULL10/06/2017 00:34:22 - Info nbjm (pid=10944) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1040667, request id:{01F3FA2E-AA58-11E7-B015-CF2B0D0319CD})10/06/2017 00:34:22 - requesting resource stu_disk_nb5230-30210/06/2017 00:34:22 - requesting resource lbdocnbmas-01.NBU_CLIENT.MAXJOBS.BDC1RBMOVICAP0910/06/2017 00:34:22 - requesting resource lbdocnbmas-01.NBU_POLICY.MAXJOBS.special_BDC1RBMOVICAP0910/06/2017 00:34:23 - granted resource lbdocnbmas-01.NBU_CLIENT.MAXJOBS.BDC1RBMOVICAP0910/06/2017 00:34:23 - granted resource lbdocnbmas-01.NBU_POLICY.MAXJOBS.special_BDC1RBMOVICAP0910/06/2017 00:34:23 - granted resource MediaID=@aaaal;DiskVolume=PureDiskVolume;DiskPool=dp_disk_nb5230-302;Path=PureDiskVolume;StorageServer=nb5230-302;MediaServer=nb5230-30210/06/2017 00:34:23 - granted resource stu_disk_nb5230-30210/06/2017 00:34:23 - estimated 0 kbytes needed10/06/2017 00:34:23 - begin Parent Job10/06/2017 00:34:23 - begin VMware: Start Notify Script10/06/2017 00:34:23 - Info RUNCMD (pid=28407) started10/06/2017 00:34:23 - Info RUNCMD (pid=28407) exiting with status: 0Operation Status: 010/06/2017 00:34:23 - end VMware: Start Notify Script; elapsed time 0:00:0010/06/2017 00:34:23 - begin VMware: Step By ConditionOperation Status: 010/06/2017 00:34:23 - end VMware: Step By Condition; elapsed time 0:00:0010/06/2017 00:34:23 - begin VMware: Read File ListOperation Status: 010/06/2017 00:34:23 - end VMware: Read File List; elapsed time 0:00:0010/06/2017 00:34:23 - begin VMware: Create Snapshot10/06/2017 00:34:24 - started process bpbrm (pid=188634)10/06/2017 00:34:29 - Info bpbrm (pid=188634) BDC1RBMOVICAP09 is the host to backup data from10/06/2017 00:34:29 - Info bpbrm (pid=188634) reading file list for client10/06/2017 00:34:29 - Info bpbrm (pid=188634) start bpfis on client10/06/2017 00:34:30 - Info bpbrm (pid=188634) Starting create snapshot processing10/06/2017 00:34:30 - Info bpfis (pid=188653) Backup started10/06/2017 00:34:31 - snapshot backup of client BDC1RBMOVICAP09 using method VMware_v210/06/2017 00:38:52 - end writingOperation Status: 010/06/2017 00:38:52 - end Parent Job; elapsed time 0:04:2910/06/2017 00:38:52 - Info nbjm (pid=10944) snapshotid=BDC1RBMOVICAP09_150726806310/06/2017 00:38:52 - begin VMware: Policy Execution Manager Preprocessed10/06/2017 00:38:57 - end VMware: Create Snapshot; elapsed time 0:04:3410/06/2017 00:38:57 - Info bpfis (pid=188653) done. status: 010/06/2017 00:38:57 - Info bpfis (pid=188653) done. status: 0: the requested operation was successfully completed
10-06-2017 03:27 AM
@adiharini it seems that @Kristalia has not posted anything in the last 2 years and has not replied to a request for an update to the post that you have found.
Best to share detailed information about your environment -
Current NBU version
VMware version
Backup host details
bpbkar log on backup host for PID 190056.
10-06-2017 05:27 AM
Hi Marianne
Thanks for your response . Here is the information
Current NBU version - NBU 7.7.3
VMware version - vSphere 6.0 update 3
Backup host details - vmx-08 rhel6_64Guest BDC1RBMOVICAP09
bpbkar log on backup host for PID 190056
I dont have access to the client network to check bpbkar logs , however we have opened a case with Veritas and they pulled all the logs needed and they are doing analysis , with veritas recomendations we have initiated backup again but its been 4 hours not showing any progress .
RE: 22359539:VADP backup getting hang ( Veritas Case)
10-06-2017 05:33 AM
Few logs I was able to get
10-06-2017 06:13 AM
Hi,
Would be possible you attached VxMS and BPFIS logs? Another think, are you using NBU appliance 5230 as VMware backup Host? If yes, whats NBU version? Also 7.7.3 (2.7.3)?
Thiago