W2K8 User quotas killing data restores ?

[Jim-90]

OS (client) =  W2k8 R2 X64, NBU 7.5.0.4

Anybody else seen this behaviour?

Windows restore keep failing after a while with errors like that below.  The target server is a W2K8 box with quotas on the users home directories I suspect this is causing the failure because the quotas have been exceeded.   Normally you get messages like this if a drive becomes full.  The driuves on the server are not full.   Planning to restore with  quotas turned off, but cannot do that for a while.

Sample of restore output

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - error writing file: V:\Userdata1\M.Mouse\.install\W10558.dcp (err=WIN32 112: Unknown error)

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - error writing byte: 0

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - wanted buffer size: 497

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.gov.au: WRN - error writing file: V:\Userdata1\M.Mouse\.install\W25494.dcp (err=WIN32 112: Unknown error)

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - error writing byte: 0

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - wanted buffer size: 497

08/20/2013 00:05:35 - Warning bpbrm (pid=4704) from client box1a.bkupland.com.au: WRN - error writing file: V:\Userdata1\M.Mouse\.install\W25498.dcp (err=WIN32 112: Unknown error)

08/20/2013 00:05:36 - Info bpbrm (pid=4704) from client box1a.bkupland.com.au: TRV - last message being suppressed after 10 occurrence

[RamNagalla]

hi,

could you please attach the restore log for this job..

if you did not change the restore log at the time of restore trigger , 

it would be in /usr/openv/netbackup/logs/user_ops/<userid>/logs   for unix master 

Installpath/veritas/netbackup/logs/user_ops/<userid>/logs  -- Windows master

[Thiago_Pereira]

Hi Jim,

Usually, when you have quotas and they exceed, to perform the restore you will need:
 

• Increase the quota for users who exceeded the quota or
• Disable blocking quota, do the restore and then re-enable.

If you try to restore and the quota is enabled and is not sufficient, the error appears.

Try one of the two alternatives above and tell us.

[Jim-90]

Hi

Thanks I think it is quotas. 

Ran the restores to a specific restore directory (on the same drive) rather that than restore to original localtion with overwrite on.  The restore ran with no errors.   Now its over to the admins to fix so I do it to the original location.

[Will_Restore]

Good find.  And I like your domain name "backupland" :)