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about permission when backup

thanhtd
Level 4

Hi all

I have a problem, everybody can help me??

I install NetBackup 6.5 on Master Server with administration local permission, then I create an backup policy to backup SCTV folder of FILE SERVER. I backup it successful.

After I joined Master server in my domain that mycompany.com. I run again backup file then still successful backup however I don't see anything content in SCTV folder.

How do you known. I think that PERMISSION.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified

Didn't you know this was a DFS-R folder or just forgot to mention it?

'Shadow Copy Components' Object: D:\Document\...

\__DFSR_DIAGNOSTICS_TEST_FOLDER__

This certainly changes the whole situation. You cannot backup the DFS folder while Replication is active. You have two choices:

  1. Stop replication at the start of the backup using start-notify script and start it again at the end of the backup with end-notify script.
  2. Backup DFS via Shadow_Copy components.

 

Have a look at http://www.symantec.com/docs/TECH71076   as well as 'Related Articles' at the bottom of the TN.

 

You will also find LOTS of discussions on this forum regarding DFS-R:

https://www-secure.symantec.com/connect/forums/netbackup-dfs-backup-not-backing-all-folders

https://www-secure.symantec.com/connect/forums/dfs-r-amp-nbu-65

https://www-secure.symantec.com/connect/forums/netbackup-and-dfs-r-issues

(there's more....)

View solution in original post

8 REPLIES 8

Marianne
Level 6
Partner    VIP    Accredited Certified

The NetBackup Client Service on the File Server needs to be started with user id that has sufficient read permission for backups and write permissions for restores. You will need a domain account with local admin rights as Service logon account on the File Server.

thanhtd
Level 4

Hi Marianne van den Berg

I do it by your way. I run NetBackup Client Service on File Server with Administrator of domain permission. But still can't backup it.

 

Marianne van den Berg's picture

Marianne
Level 6
Partner    VIP    Accredited Certified

Please post your policy config for this backup. On master:

<install_path>\veritas\netbackup\bin\admincmd\bppllist <policy-name> -U

Also enable bpbkar log on File Server. Post this log as an attachment after the next backup.

thanhtd
Level 4

Hi Marianne van den Berg

I had uninstall NetBackup on File Server and Reinstall it with Administrator of domain permission but I not successful backup, so I send information and file attachment  that you require. 

The below following of <install_path>\veritas\netbackup\bin\admincmd\bppllist <policy-name> -U

 

C:\Program Files\Veritas\NetBackup\bin\admincmd>bppllist PMLS-FS01-DATA -U
------------------------------------------------------------
 
Policy Name:       PMLS-FS01-DATA
 
  Policy Type:         MS-Windows-NT
  Active:              yes
  Effective date:      11/20/2009 15:07:22
  Backup network drvs: no
  Collect TIR info:    no
  Mult. Data Streams:  yes
  Client Encrypt:      no
  Checkpoint:          no
  Policy Priority:     18
  Max Jobs/Policy:     Unlimited
  Disaster Recovery:   0
  Collect BMR info:    no
  Residence:           pmls-mgr01-hcart-robot-tld-0
  Volume Pool:         FS
  Server Group:        *ANY*
  Keyword:             (none specified)
  Data Classification:       -
  Residence is Storage Lifecycle Policy:    no
 
Granular Restore Info:  no
  HW/OS/Client:  PC-x64        Windows2008   PMLS-FS01
 
  Include:  D:\Document
 
  Schedule:          Monthly
    Type:            Full Backup
    Maximum MPX:     1
    Synthetic:       0
    PFI Recovery:    0
    Retention Level: 8 (1 year)
    Number Copies:   1
    Fail on Error:   0
    Residence:       (specific storage unit not required)
    Volume Pool:     FS-FULL
    Server Group:    (same as specified for policy)
    Calendar sched: Enabled
      Last day of month
    Residence is Storage Lifecycle Policy:     0
    Daily Windows:
 
  Schedule:          Weekly
    Type:            Full Backup
    Frequency:       every 7 days
    Maximum MPX:     1
    Synthetic:       0
    PFI Recovery:    0
    Retention Level: 5 (3 months)
    Number Copies:   1
    Fail on Error:   0
    Residence:       (specific storage unit not required)
    Volume Pool:     (same as policy volume pool)
    Server Group:    (same as specified for policy)
    Residence is Storage Lifecycle Policy:     0
    Daily Windows:
 
  Schedule:          Daily
    Type:            Differential Incremental Backup
    Frequency:       every 1 day
    Maximum MPX:     1
    Synthetic:       0
    PFI Recovery:    0
    Retention Level: 5 (3 months)
    Number Copies:   1
    Fail on Error:   0
    Residence:       (specific storage unit not required)
    Volume Pool:     (same as policy volume pool)
    Server Group:    (same as specified for policy)
    Residence is Storage Lifecycle Policy:     0
    Daily Windows:
          Monday     18:10:00  -->  Monday     24:00:00
          Tuesday    18:10:00  -->  Tuesday    24:00:00
          Wednesday  18:10:00  -->  Wednesday  24:00:00
          Thursday   18:10:00  -->  Thursday   24:00:00
          Friday     18:10:00  -->  Friday     24:00:00
          Saturday   18:10:00  -->  Saturday   24:00:00
 
 
C:\Program Files\Veritas\NetBackup\bin\admincmd>
 
Send for you more image that I capture job on master server 

   

Marianne
Level 6
Partner    VIP    Accredited Certified

I can see in bpbkar log that you ran the Daily (Diff Incr) schedule and that nothing was backed up (0 files, 0 bytes). Does the same happen when you run a Full schedule?

Please double-check the logon account used for the NetBackup Client service on the File Server - the default is LocalSystem - not the user account used for installation.

Please also try the following:

Add a User type schedule to the policy and add an open window to cover the day and time during which you will do the test.

Log onto the File Server using the same account as the logon account for the NetBackup Client Service. Open the NetBackup Archive Backup and Restore GUI. Select D:\Documents in the Backup tab and start a manual backup. Please post results in the View Status tab.

thanhtd
Level 4

Hi Marianne van den Berg

When I run a a Full schedule that have problem same with Daily (Diff Incr).

I had done your guide. Result

 

14:08:30 1/18/2011: Backup Started
 
14:08:37 Initiating backup
14:08:42 INF - Starting bpbrm
14:08:50 INF - BACKUP START
14:08:54 INF - Waiting for mount of media id A00007 on server pmls-mgr01 for writing
14:09:08 INF - Enabling volume snapshots for (D:\Document\), please wait...
14:09:36 INF - Volume snapshots enabled
14:09:37 BKR - D:\
14:09:37 BKR - D:\Document\
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\chau.tmh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\chuyen.ntk
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\control
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\cuong.lq
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\dang.dq
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\dao.tta
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\DfsrPrivate
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\dieu.ttx
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\docs
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\duc.nm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\duc.tc
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\dung.ntt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\duy.pm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\edi.user
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\eng.duty
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\exch1bk
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\exchbk
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\gate
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\gpotest
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hai.lm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hai.nt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hai.ph
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hai.tv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hien.ltm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hieu.ltt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\ho.sunkin
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hoa.tt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hoan.nh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hoang.nm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hong.ntt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hung.bl
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hung.nv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hung.tn
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\hung.tt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\huong.nt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\khai.tq
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\khanh.npb
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\khanh.pho
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\khiet.vht
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\khuong.vd
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\lan.btn
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\lan.nv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\lienle
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\lieu.nd
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\loan.nguyen
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\long.nh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\long.nlp
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\minh.ln
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\minh.lt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\minh.luong
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\minh.tq
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\monitor
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nam.lth
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nghia.lv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nghiep.hd
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\ngoc.dty
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nguyenhanh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nhan.kt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nhu.nvh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nhut.lm
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\nhut.tv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\phuoc.lv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\phuong.lai
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\prod.sup
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\quang.ld
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\Registry editor
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\scan
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\ship
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\sitv.service
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\son.nt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\songpontl
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tham.htx
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tham.pt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\thanh.tt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\THAO.TTT
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\thi.ct
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tho.hv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\thu.lva
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\thuan.nguyen
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\thy.nnp
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tien.nd
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tien.tv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\toan.nc
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tram.dtt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\trang.ttt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tri.hv
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\trinh.hd
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\tuan.nq
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\uyen.ptc
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\vi.bh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\viet.lt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\vinh.nt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\vy.dh
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\vy.nt
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\yard
14:09:38 INF - Filtered 'Shadow Copy Components' Object: D:\Document\__DFSR_DIAGNOSTICS_TEST_FOLDER__
14:09:46 INF - Total Size:0
14:09:46 INF - Client completed sending data for backup
14:09:51 INF - Mounted media id A00007
14:11:42 INF - Beginning backup on server pmls-mgr01 of client PMLS-FS01
14:11:53 INF - Server status = 0
14:11:55 INF - Backup by administrator on client PMLS-FS01 using policy PMLS-FS01-DATA, sched TEST:the requested operation was successfully completed
 
 

Marianne
Level 6
Partner    VIP    Accredited Certified

Didn't you know this was a DFS-R folder or just forgot to mention it?

'Shadow Copy Components' Object: D:\Document\...

\__DFSR_DIAGNOSTICS_TEST_FOLDER__

This certainly changes the whole situation. You cannot backup the DFS folder while Replication is active. You have two choices:

  1. Stop replication at the start of the backup using start-notify script and start it again at the end of the backup with end-notify script.
  2. Backup DFS via Shadow_Copy components.

 

Have a look at http://www.symantec.com/docs/TECH71076   as well as 'Related Articles' at the bottom of the TN.

 

You will also find LOTS of discussions on this forum regarding DFS-R:

https://www-secure.symantec.com/connect/forums/netbackup-dfs-backup-not-backing-all-folders

https://www-secure.symantec.com/connect/forums/dfs-r-amp-nbu-65

https://www-secure.symantec.com/connect/forums/netbackup-and-dfs-r-issues

(there's more....)

thanhtd
Level 4

Hi Marianne van den Berg

I don't know DFS-R folder, I had backup successful it.  Thank you very much.