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error invalid number - NB5.1

Sameer_Nirmal
Level 4
Hi All,

I am getting the error on Admin console of Windows based NB master server while trying to get HPUX 11.23 client NB5.1MP4 properties. It is working ok with all other HPUX clients 4.5FP3. The bpcd debug shows a message against arp as "no entry" and BPCD_DISCONNECT_RQST.

Actually it should show get_version_info. etc. before disconnect.
Ping is ok
name resolution is ok

Can anyone tell whats wrong here?
7 REPLIES 7

Ankur_Kumar
Level 5
I do beg your pardon, Could you please explain the issue a little further.

Chiao
Ankur Kumar

Sameer_Nirmal
Level 4
I am not able to see the client properties page when I select the client under host properties.

However the standard policy backup works fine with those clients.

The bpcd log is
14:01:07.245 <2> bpcd main: offset to GMT 28800
14:01:07.264 <2> logconnections: BPCD ACCEPT FROM x.x.x.x.xxx TO xx.x.xx.xxx.xxxx
14:01:07.264 <2> bpcd main: setup_sockopts complete
14:01:27.041 <2> bpcd peer_hostname: Connection from host FQDN-Host-Master Server) port 562
14:01:27.041 <2> bpcd valid_server: comparing (short name master server) and (FQDN-Host-Master Server)
14:01:27.042 <4> bpcd valid_server: hostname comparison succeeded
14:01:27.043 <2> bpcd main: output socket port number = 862
14:01:47.038 <2> bpcd peer_hostname: Connection from host (FQDN-Host-Master Server)
port 562
14:01:47.038 <2> bpcd main: Peer hostname is (FQDN-Host-Master Server
14:01:47.038 <2> bpcd main: Got socket for output 5, lport = 875
14:01:47.039 <2> bpcd main: Connected on output socket
14:01:47.039 <2> bpcd main: Duplicated socket on stderr
14:01:47.039 <2> bpcd main: <---- NetBackup 5.1 0 ------------initiated
14:01:47.039 <2> bpcd main: Not using VxSS authentication with
14:01:47.291 <2> bpcd main: BPCD_DISCONNECT_RQST
14:01:47.291 <2> bpcd exit_bpcd: exit status 0 ----------->exiting


It seems that the client bpcd is getting disconnect for unknown reason. In fact there should be a request for getting client version before disconnect.

This has started happening after upgrading the client to 5.1MP4.

I am not sure whats wrong here.
Can anyone tell me all supported option in bp.conf for 5.1MP5 hpunix client?

Ankur_Kumar
Level 5
Ola amici,
I believe if bpcd was not registering a connection your backups would not be happening. Please do a telnet to your client on 13782 port and do check on its status. add the client using bpclient -client -add na dthen update its ip address and disable the VSP if its not the need of the hour.
all using the bpclient


I hope it works after you have added the client.


Chaio
Ankur Kumar

Stumpr2
Level 6
I would start with the basics and troubleshoot using the bpclntcmd
How to verify name resolution for VERITAS NetBackup (tm) systems, using bplcntcmd
http://support.veritas.com/docs/261393

Carlos_Santos
Level 3
Hi Sam,

I think is because are differences between the versions, same working in some boxes with different versions.
I already some problems working with different versions on master and clients, mainly if you use backup agents.

Sameer_Nirmal
Level 4
I Tried to use bpclntcmd command from both server and client
bpclntcmd -ip and -hn work fine from both sides.
However bpclntcmd -pn is not working from the HPUX client It does show any error just hanged.
I would doing the same testing again tomorrow.

Today I saw in the bpcd log onHPUX 11.11 client which was recently upgraded to 5.1MP4 error like connection refused by the NB master server at a port. Even for this client, "error invalid number" occure while trying to see the client properties in admin console but standard policy backup works!!

Do you i need to do something at server side as I upgraded (fresh install) the client from 4.5 to 5.1MP4?

something wrong at network level firewall etc?
Wondering why it is only happenning to the upgraded HPUX client only?

Stumpr2
Level 6
Check the /etc/services file