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error no 52 :-- timed out waiting for media manager to mount volume

Nitesh
Level 4
Hi All..

I am getting this problem for my one server..

12/05/2009 15:21:26 - requesting resource
12/05/2009 15:21:26 - requesting resource bkpsvr.NBU_CLIENT.MAXJOBS.server
12/05/2009 15:21:26 - requesting resource bkpsvr.NBU_POLICY.MAXJOBS.policy
12/05/2009 15:21:26 - granted resource  bkpsvr.NBU_CLIENT.MAXJOBS.server
12/05/2009 15:21:26 - granted resource  bkpsvr.NBU_POLICY.MAXJOBS.policy
12/05/2009 15:21:26 - granted resource  L018L3
12/05/2009 15:21:26 - granted resource  HP.ULTRIUM3-VTL-07
12/05/2009 15:21:26 - granted resource  server_stu_VTL
12/05/2009 15:21:26 - estimated 886635363 kbytes needed
12/05/2009 15:21:49 - connecting
12/05/2009 15:21:50 - connected; connect time: 0:00:00
12/05/2009 15:26:04 - Error bptm (pid=4185) media manager terminated during mount of media id L018L3, possible media mount timeout
12/05/2009 15:26:06 - Error bptm (pid=4185) media manager terminated by parent process
12/05/2009 15:26:06 - end writing
timed out waiting for media manager to mount volume (52)

I have checked following things already..

1) All drives avilable for backup.noone is down

2) no work running from this media..

3) server time out time extend with 1500 sec..

4) its VTL Clening not required..

i am using netbackup 6.5 version

Thanks in advance.. 
1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified
Contents of bptm covering this period?
Have you tested loading the tape using robtest?