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netbackup media server stuck at bptm start

Sid1987
Level 6
Certified
Hi Everyone,

I have a very strange behaviour, my aix lpar san media server all of a sudden sometime gets stuck at bptm (pid=) start
When I checked logs it says waiting for resources from nbjm, however it gets tape drive, media, rbid but still is stuck there and nothing further works. I have reconfigured drives on this media server, rebooted it but nothing seems to work, also if I am lucky and backup completes then it has respective bptm unload sitting there in processes

Let me know if you guys need nbrb,nbemm,nbjm,bptm logs....
2 REPLIES 2

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Did you restart NBU on media server after device config?
Have you double-checked that STU config matches device config?

All text in Job details will be a good start.

Tape_Archived
Moderator
Moderator
   VIP   

Can you please check if there is any resource allocation stuck with nbrbutil??