socket write failed

[sudu_mlk]

Hi,

I have installed the new Netbackup 7.0 version server on Windows server 2003 standard x64 edition.

and installed the netbackup clients on windows servers on different domain.

All the backup starts fine and in the middle of the backups, lot of servers are failed with the status code Socket write failed  (24).

I have made all possibility of the troubleshooting on the netbackup servers.

1. i have 2 Nic cards with 1 GB of speed and timmed with HP Network tool it comes 2 GB/s of speed on server.

2. checked the TCP chimney offload and it is disable.

3. verify connectivity between the server and client found working fine without any issues using bpclntcmd, bpgetconfig, bptestbpcd commands.

4. on the clients i have given fully qualified domain name of the master server.

Please help on this error where exactly i need to getin.

Thanks in advance

--SUDU

[sarat_karri]

This may happened due to high network load.
on sun platform ,check required patches are installed.
on windows ,check required service packs are installed

[Marianne · Accepted solution]

Disable TCP chimney offload on clients as well.

[Kisad]

sometime back i had similar situation in my environment where lots of backups were failing with status code 24. We were using Netbackup 6.5, network was fine. Finally we contacted symantec and they provided us with a couple of EEB. installing those resolved the issue.