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status code 21 socket issues

satty
Level 3
Employee Accredited

hy would you help me in same

6 REPLIES 6

Yogesh9881
Level 6
Accredited

But always mention your NBU version, Master /Media Server OS, Client NBU version & Client os,

Andy_Welburn
Level 6

- it actually had a bit more info on it, but still really not enough to try & help you with your issue.

https://www-secure.symantec.com/connect/forums/status-code-21-socket-issues

 

Please try not to duplicate posts for the same issue, it can only lead to confusion!

pikachu
Level 6
Employee Certified

We need more information. What type of backup is it? Does the job actually start to push data aka bpbkar gets called or does the job fail as soon as you start it? If you go through host properties -> clients -> double click on the client... does it connect?

satty
Level 3
Employee Accredited

the  NBU version is 6.5 and its on master server  and solaris OS is there  and claints details as same also

Marianne
Level 6
Partner    VIP    Accredited Certified

Are there any firewalls between master and/or media servers and client(s)?

Test connectivity to clients as follows:

Please create bpcd directory in /usr/openv/netbackup/logs on problematic client(s).

Next, run the following command from the master (and media server(s) if you have separate media servers):

bptestbpcd -client <client-name> -debug -verbose

Please post output of command as well as bpcd log on client.

sneha_shejwal
Level 2

Add entry in /etc/hosts file of client as well as master server

for ex.

Master server name ip address