02-12-2019 07:40 AM
Hello everyone
I have a problem and I ask for your help on this context.
I run the netbackup console and on the connection attempt I have an error with code 7656: The revocation status of the host certificate can not be verified using the Certificate Revocation List (CRL), because the CRL is not update. It is older than seven days.
Typing the command nbcertcmd -getCRL, I have error 5978 with the message Attempt to refresh certificate revocation list failed.
Thank you
Solved! Go to Solution.
02-13-2019 12:09 AM
Check if nbatd (NetBackup authentication) service is running, if it is stopped CRL will not get refreshed/updated. Start this service and try to get crl by using the command you stated.
If that doesnt help, then review "nbcert" logs (<Install_path>\netbackup\logs\nbcert OR /usr/openv/netbackup/logs/nbcert).
As a last resort you will have to open support case with Veritas as troubleshooting for this issue is very extensive.
02-12-2019 12:07 PM
If this is Windows Master Server - please check under which account the NetBackup Web Management Console service is running. Make sure the service account password is not expire and it has all the required admin privileges to run the service.
02-12-2019 11:58 PM
02-13-2019 12:09 AM
Check if nbatd (NetBackup authentication) service is running, if it is stopped CRL will not get refreshed/updated. Start this service and try to get crl by using the command you stated.
If that doesnt help, then review "nbcert" logs (<Install_path>\netbackup\logs\nbcert OR /usr/openv/netbackup/logs/nbcert).
As a last resort you will have to open support case with Veritas as troubleshooting for this issue is very extensive.
02-13-2019 04:03 AM
user is nbwebsvc, administrator stored locally
02-13-2019 04:07 AM
I came across this post but I could not solve my problem. I found the Netbackup Web Management Console service but not Netbackup Web Service
02-13-2019 04:09 AM
The service is well started