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what's the correct order to star/stop netbackup master/media servers

redfox
Level 3
hi, We have an environment include one master server and 18 media servers and the tape library is STK acs library 9310. I noticed some times if I start master server first and then media servers, it takes a long time (can be more than 2-3 hours) for jobs in those media servers to start to run (drives are availble for sure), they always are queued for an long time.if I start media servers first, and then lastly master server, the jobs will start right away if drives available in media servers. I never heard from Symantec there should be no such requirement to start/stop netbackup, Anybody has the same problem ?
 
thanks!
1 REPLY 1

zippy
Level 6
to stop
stop the media server first
stop the master
stop the Fibre scsi bridge
stop the library
 
the last two are sometimes combined
 
to start
 
start library
start FS Bridge
master
then media servers