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Discussion Posts

Error -- # of files in indexer is constantly above threshold

Running Data Insight 5.0 and one my management server I am receiving the following notificaiton: "The # of files in indexer/err is constantly above threshold."  Can someone help me out?  Doing a google search showed up in issue in a previous version ...

jjesse by Level 3
Partner Accredited Certified
  • 669 Views
  • 1 replies
  • 1 kudos

DQL Report does not output to 1 file 5.0.1

I am using DI 5.0.1 and I am not able to have the DQL report to output to 1 single file. Is anyone else having this issue? I have a DQL query and when I am pulling some of the AD Attributes, it will separate the files. I even have put 'format user...

Resolved! Tracking audit files

How does one determine where an audit file that is stuck in the err folder? The name has the format audit_cifs_... Is there away to use that 5 digit number that follows the cifs_ to know which filer it originated?

drahrig by Level 4
Partner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! High amount of backlog on Indexer

My client has an indexer that has over 30GB in backlog audit files located in the inbox. I have done some digging and found the commd0.0err log, this shows numerous errors. These errors range from "files could not be consumed in batch mode", to "repo...

drahrig by Level 4
Partner
  • 416 Views
  • 1 replies
  • 4 kudos

Resolved! Indexer configuration

I am looking at one of the indexers deployed within my client's environment and in "C:\Program Files\Symantec" the file is empty. This indexer is running slow and has over a 30GB backlog in the inbox. Are these related? What is the best way to fix th...

drahrig by Level 4
Partner
  • 451 Views
  • 1 replies
  • 0 kudos

Resolved! DI configuration modification

Is it possible to modify the configuration of the DI environment to monitor filers in a cluster as individual servers? Large environment with DFS clusters, needing to monitor the servers in the clusters as individual servers to allow Data at Rest to ...

drahrig by Level 4
Partner
  • 633 Views
  • 3 replies
  • 1 kudos

Resolved! Data Insight Symantec DLP link in incidents

Hello all, We are in the middle of a Symantec DLP / Data Insight integration at the moment. Right now we are in early phase 1 data aquisition.   Currently I have gone through all the steps to connect/test connections from DLP to DI and import proper ...

ndaniel71 by Level 3
Partner Accredited
  • 974 Views
  • 1 replies
  • 0 kudos

Resolved! Data Insight for Sharepoint upgrade - 4.0.1 failed

Working with a client now on upgrading their DataInsight production servers. The Manager, Collector/indexer upgrades including about 20 agents were all successfull. Moving to upgrade the Sharepoint farm per documenation we uninstalled 4.0 and ran the...

ndaniel71 by Level 3
Partner Accredited
  • 958 Views
  • 1 replies
  • 1 kudos

Resolved! Listing contents of folder counts as READ for all files

When user lists contens of some folder, Data Insight generates READ event for all files in that folder. Is it normal? Maybe there is any way to fix it? Because it's not very informative, for example, if we have data owner policy whoch counts read+wri...

alex987 by Level 2
Partner Accredited
  • 1396 Views
  • 4 replies
  • 0 kudos

Resolved! Speeding up console

Is there any configuration changes we can make on the server side to speed up the console such as browsing the workspace? Browsing the workspace is pretty slow such as getting audit data or just getting permission info. The server is not running low ...