I know this thread is old and this isn't the answer, but:
Like nbernhart, I gave up on BE for our VM backup solution and went with Veeam. We still use BE though but now we just use it for Enterprise Vault and to transfer the Veeam backup to Tape.
RW
OK found an easier way to fix my issue with live update: run BEUpdateOps.exe then rerun live update.
Live update fails with error - LU1805: LiveUpdate was unable to find any products to Update
Solution URL: http://seer.entsupport.symantec.com/docs...
This may not be the same issue with your live update, but I've noticed that if I try to run live update from a RDP session it fails/breaks live update. Then if I go to the actual server console it will also fail there. The only way I've found (so f...