About CNS_Robert

CNS_Robert · 01-06-2009

Ok so I have a puzzle. I have a SBS2003 R2 server with an external Dell RD1000. I have reverted to the RDXmon v1.12 utility because after a backup job the drive will not eject the cartridge...however the puzzle is that in the last month the server ...

CNS_Robert · 02-03-2009

I'm so happy I am not alone with this irritation. My client that is experiencing this has been instructed to power cycle the RD1000 and then eject cartridge and insert new one. It works 100% of the time. Good bandaid fix for now. Surprised this i...

CNS_Robert · 01-15-2009

Thank you for input...I will check that out a an option. = )

CNS_Robert · 01-15-2009

I'm unfortunately still having issues. SBS2003, BE12d, RD1000. I have uninstalled RDXmon v1.16 and reinstalled...no luck. I have uninstalled RDXmon 1.16 and installed v1.12...no luck. Appears only two options for this client to get an eject is st...

CNS_Robert · 01-12-2009

Thank you Joshua and Dan for working on this. I really thought reverting to RDXmon v1.12 was going to work but it did not. Unplugging the RD1000 after a backup job is our only easy solution. Again, there may be a series of services that we can sto...

CNS_Robert · 01-09-2009

Ok so here is what we tested after Symantec Backup Exec 12d finished job and cartridge will not eject.... 1. restart RDXmon service = hardware and software both failed to eject cartridge2. run Backup Exec job to eject cartridge = hangs on initializat...

VOX

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Unexpected Shutdown (12d)

Re: RD1000 Unable to Eject after backups complete

Re: Unexpected Shutdown (12d)

Re: RD1000 Unable to Eject after backups complete

Re: RD1000 Unable to Eject after backups complete

Re: RD1000 Unable to Eject after backups complete