About mac_collins

mac_collins · 07-23-2008

We have an Intel Server that is using an Iomega REV drive as the primary backup device. The eject button on the drive only works if BE services are stopped. Choosing the "Eject media after completion" option causes the job to stay active and never ...

mac_collins · 09-19-2005

Background:We have a 2000 Server (SP4), and we tried to restore the system state in AD restore mode. However, the restore op failed repeatedly with "could not connect to drives" messages. After several attempts of changing service logon credentials...

mac_collins · 01-16-2009

I'm not sure what you mean by "what b2d you are creating." The new version will not allow us to create a b2d folder for the backup device. It automatically detects and creates the Iomega RRD device and will not let you create one manually.

mac_collins · 01-14-2009

More info: Now the software eject fails with "access denied" error. If I stop the SQL Service for BKUPEXEC, I am able to eject the cartridge using the eject button on the drive. There is no green arrow on the drive when attempting to eject, and the...

mac_collins · 01-12-2009

Eject button does not work at all efter a job has used the device. Before that, the eject button works fine. If you stop the BkupExec SQL service, the drive will eject cartridge properly. If you right-click the device and choose "Eject," an eject j...

mac_collins · 01-12-2009

Sorry for the delayed response. No, the new drivers did NOT solve the problem. I have uninstalled the product completely and re-setup the program to no avail. I have uninstalled all the Symantec drivers, installed all the updates, and the SQL back...

mac_collins · 10-09-2008

I still have the same problem, except now the eject jobs are intermittently failing. I am very disappointed in Backup Exec for not addressing this problem. The problem also exists with USB and other removable devices as well. It's really sad when ...

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