About Jason_Chan

Jason_Chan · 05-08-2007

I have a big problem on my new "HP StorageWorks 1/8 G2 Tape Autoloader ".The backup exec can't recognize it as a autoloader, I can only see a stanalone tapedrive.I've checked the HP website and they said the HBA (I supposed is the SCSI card) must be ...

Jason_Chan · 09-01-2005

I have a BE 8.6 server now want to merge into a 9.1 server backup, but I don't want to uninstall the BE 8.6. Can I install a 9.1 remote agent on a 8.6 server?Is it compatible?

Jason_Chan · 06-03-2005

I have a new IBM LTO tapedrive, Model no. 4559-FHXis it compatible with BE 9.1 on WINNT 4.0?I've checked the HCL before, but cannot found...

Jason_Chan · 05-31-2007

Any one can help about this?Now I can't detect my HP autoloader because of the device drivers not update... Thx

Jason_Chan · 05-29-2007

I have exactly the same problem now, all the network drives cannot access, I tried to wait, but the installation never come to end! Finally I need to forcely end the backupexectapedeviceinstallXXXX...exe process to stop the installation. Actually wha...

Jason_Chan · 05-09-2007

I've already selected the "Robotics libraries support" when I installed the BE. Because my OS is Windows NT, I don't have Windows device manager.But I can see only 1 tape drive in with LUN 0 in the "Tape drives" of Windows NT control panel.

VOX

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Can't recognize the tapedrive as a autoloader

Install 9.1 remote agent on a BE 8.6 server

Is it compatible with BE 9.1?

Re: System Hangs when attempting to install device driver updates for 10d

Re: System Hangs when attempting to install device driver updates for 10d

Re: Can't recognize the tapedrive as a autoloader