About drr1015

drr1015 · 09-13-2012

I have about 10 users out of over 200 that when they archive an item or it is done automatically through our policy, their icons within their inbox change to a unread mail folder icon. They don't change to the archive pending or vaulted icons, if I l...

drr1015 · 09-14-2012

Another co-worker found that the icons are not showing correctly because the DPI settings were set to above 100%. Strangest thing I have seen but at least its a fix.

drr1015 · 09-14-2012

I have tried doing that and it still does not work. The items show as being installed, however, the icons do not appear when you select the item. I have even tried to take the program files from another working computer and put them in and went throu...

drr1015 · 09-14-2012

I logged into the PC in question as myself and all of the evault icons appear correctly in outlook. Is there some kind of evault registry key that isn't coming over correctly?

drr1015 · 09-13-2012

Enterprise Vault Symantec Corporation Version: 10.0.1.1171 Client is Windows 7 SP1 Outlook 2007 SP2

drr1015 · 09-13-2012

All of the buttons work just fine. I have un-installed and re-installed twice.

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Archived email items not changing icon.

Another co-worker found that

I have tried doing that and

I logged into the PC in

Enterprise Vault Symantec

All of the buttons work just