Environment:
Win7 Client / Evault 10.0.1316 / Win Server 2008 R2
We have a single user out of hundreds (that we've found, anyway), whose mail isn't being moved into the vault. Our rules are set up to archive mail after 90 days, and to remove fr...
EV Client is 10.0.3
Outlook 2010
Exchange 2007 environment.
I've run into an issue where one of my users can't access his virtual vault. When looking at the Sync dialogue, I'm getting a "Synchronization failed" error in the header sync field. The u...
So this actually ended up being a rogue user account whose old mail was never transitioned away from our previous email archiving solution. The affected items (many thousands) were only items that had previously been archived with that solution. Very...
Issue is currently still unresolved. I'm going to have our EV Server admin look into the ZAP article tomorrow, and I'm also slated to call in to symantec support to investigate, as we want to rebuild the profile as a last resort, as it would be quite...
