After DEDUP was enabled on my storage location, some users logs report errors:
File path FAILED to copy to the network user data folder. Error: Engine is operating in offline mode.
Well, I did the same as the link says.
On the profile, I removed the dedup option, and then reinstalled the agents on the clients with issues.
So far, 2 of 3 users with errors are fine.
Thanks for the help VJware