About Terry_Austin

Terry_Austin · 03-24-2009

BackupExec 10d SP4 fails to install with the error "The installation source for this product is not available. Verify that the source exists and that you can access it." Windows Server 2003 R2 BackupExec 10d SP3 I enabled MSI logging to capture the...

Terry_Austin · 02-14-2007

I have been receiving a TapeAlert Error 65314 on my Dell PowerEdge SC440 server running BackExec 10.1 SP3 with the latest updated device drivers. The tape drive is a PowerVault PV100T DAT72.This is a brand new server, tape drive, Veritas installatio...

Terry_Austin · 03-26-2009

The MSI file C:\WINDOWS\Installer\d718f6.msi does indeed exist. I checked the NTFS rights to the directory and files. System and Admiinistrators had full access, Everyone had Read access. I granted Everyone Full access to the MSI file and the tran...

Terry_Austin · 04-30-2007

This turned out to be a tape issue. We bought Maxell brand tapes that would not work. We replaced them with Sony tapes and the problem went away.

Terry_Austin · 03-14-2007

Update:Last night we ran the backup job using the original Maxell tapes suspected of causing the errors. The job completed but the critical alert appeared again. At this point I think we have proven that the Maxell brand tapes are the cause of the ...

Terry_Austin · 03-12-2007

I changed to the Microsoft device driver and performed two small backups with Microsoft Backup. No errors, no indication that the tape drive needed cleaning.The Veritas driver was reinstalled, the cleaning statistics were cleared, and the productio...

Terry_Austin · 03-06-2007

Thanks for responding Ken. New Dell server, new Maxel tapes, new Dell cleaning tape, new Dell tape drive. Dell doesn't specify a particular brand of tape to use. They sell more than one brand. The tape drive is a Quantum (yuck) model private-label...

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BackupExec 10d SP4 fails to install with the error "The installation source for this product is not available."

TapeAlert Error 65314 -- even after tape drive is cleaned

Update to original post

Re: Backup Exec 10 Issue

Re: TapeAlert Error 65314 -- even after tape drive is cleaned

Re: TapeAlert Error 65314 -- even after tape drive is cleaned

Re: TapeAlert Error 65314 -- even after tape drive is cleaned