Windows 10? New software update for Symantec System Recovery 2013 Desktop Edition?
I am currently using Symantec System Recovery 2013 R2 with my Windows 8.1 based desktop PC. I am planning on upgrading to Windows 10 on July 29, 2015 when Windows 10 is released. I've been relying on Norton Ghost and SSR 2013 to do full system images for years. Is Symantec currently working on software for Symantec System Recovery 2013 so that it will be compatible with Windows 10? Will Symantec be offering a FREE update patch to Symantec System Recovery 2013 that will make it compatible with Windows 10? Will it be called Symantec System Recovery 2013 R3 or something else like Symantec System Recovery 2015? I would like to see SSR 2013 tested and certified as compatible with Windows 10 as soon as possible. I would prefer not to have switch to another vendor's system image backup software like Acronis. Their website is saying that you can get a free software update for Windows 10 compatibility for Acronis True Image 2015.
A guide to booting HP Elitepad to recovery environment using USB flash drive
Hi, Back in October 2013, a support case that I opened with Symantec in relation to failure of the Elitepad 900 G1 to boot into the Symantec recovery environment from a USB or DVD drive etc, was ultimately closed with no resolution due to a compatibility issue or similar. I recently decided to pick this up again and am pleased to report a successful outcome but not without issues. Here's what I did: > Note: I have SP2 installed on my SSR client (Ver. 11.0.2.49853)but this is immaterial to process described below. > Grabbed a copy of the latest 32bit recovery ISO (SSR11.0.2.49853_AllWin_English_SrdOnly.iso)from here:https://www4.symantec.com/Vrt/offer?a_id=88724 > Obtained and formatted thumb drive as FAT32 (I did not have to bother with the diskpart procedure that is referenced as required from several sources) > Used WinZip to extract the contents of the ISO to the USB flash drive. Note: DO NOT use the Customer Recovery Disk wizard in the SSR 2013 client. > That's it, plugged it in to one of 2 x USB sockets available on the Elitepad productivity jacket. (Note: if you don't have a jacket you might be in trouble having access to only 1 x USB port. > A USB keyboard needs to be connected to the 2nd USB port as there is no touch panel functionality in the recovery environment. Note that If you wish to use a USB Ext Drive to store the recovery points, the USB Boot Flash drive can be safely removed once the environment is entered, allowing you to connect your USB Ext Drive. > In Elitepad Advanced Startup options, selected USB EFI Boot Device option. > Elitepad booted into recovery environment with navigation by keyboard thereafter (Some useful keyboard shortcuts are:- TAB to cycle the focus between objects; enter to select; [space] to check/uncheck a checkbox; right arrow key to expand a file folder to show subfolder) > Ripped a Windows 8.1 image from one Elitepad and then restored using this image to a factory state Windows 8.0 device with no issues whatsoever, just had to re-activate Windows after the restore. So anyway, the critical step in the process described above is to use WinZip or a similar archiving utility to get the ISO contents onto the flash drive because for some bizarre reason, if you use the Symantec Custom Recovery Disk wizard to burn the ISO, this causes all of the files on the flash drive to become hidden (even with "Show Hidden Files / Folders" checked in file explorer?) with the exception of autorun.inf. The problem appears to be that the Elitepad 900 GI apparently can't see these files because it does not recognise a flash drive prepared in this manner, as a valid EFI USB boot device. It seems unlikely that the Elitepad 900 is the only tablet that might be affected by this issue. Hopefully this guide might save somebody some time at some stage. Orson.
System Recovery 2013 R2 - Service Pack 6 now available!
System Recovery 2013 R2 Service Pack 6 is now available. New features in SP6 include support for Symantec Management Platform (SMP) 8.0, SharePoint 2016 and Amazon S3 Cloud Storage support for Offsite Copy. For more details, please refer to the release notes: http://www.veritas.com/docs/000114407 Service Pack download: http://www.veritas.com/docs/000114408 (note that SP6 is not available via LiveUpdate) Updated compatibility list: http://www.veritas.com/docs/000004208 Full builds are available at https://my.veritas.com/ Trialware available at https://www.veritas.com/trial/en/us/system-recovery-2013-server-edition.html Management Solution trialware available at https://www.veritas.com/content/trial/en/us/system-recovery-management-solution.html Please use this thread for any questions about SP6.
Norton Ghost users - Welcome to Symantec System Recovery!
As announced today (15 March 2013), Norton Ghost 15 is being discontinued, and will be replaced with Symantec System Recovery (SSR) 2013 Desktop edition. Click here for details. We'd like to welcome those customer who already have made the transition, or are thinking about it! Please use this thread to discuss any non-technical issues, such as functionality, upgrade information, etc. If you encounter a technical issue and require technical epertise, you are in good hands. This board is monitored by several SSR specialists, ready to assist. Simply start your own thread with your question. On the surface, Ghost 15 and SSR 2013 are very similar in the look and feel. The console hasn't changed much, so using the product itself should not be much of a learning curve. However, the engine itself has gone through several improvements. Here are a few of the changes in SSR 2013 from Ghost 15: Support for Windows Server 2012 and Windows 8 UEFI Support:Symantec System Recoverynow enables boot from UEFI (Unified Extensible Firmware Interface) in addition to BIOS. 64 bit Support: 32-bit and 64-bit recovery disks are now included. USB Recovery Disk: Create a custom Symantec SystemRecovery Disk on a USB device.Add 32- or 64-bit drivers. Advanced Monitoring and Reporting:Symantec SystemRecoveryMonitor is a new monitoring solution that's extremely simple to use andis FREE of charge to all Symantec System Recovery 2013 customers. It's a standalone andlightweightsolution for managing up to 100 nodes.It’s simplicity and no extra dependency eliminates the learning curve for users. Intuitive GUI along with essential action controls provide crisp status along with ability to take desired actions seamlessly through the same view. Improved support for virtual environments: Greater support for ESX, VMWare, HyperV, and Citrix. Smart Reconciliation:Now Backups and reconciliation are efficiently done by smartly tracking changed blocks.The reconcile time is drastically reduced to seconds by eliminating the need to do a complete reconcile in cases of crashes or abrupt shutdowns. In addition,incrementalbackups are now up to 750% faster. (Incremental Backup without reconcile at least 35%,Full Backup 15% faster,Incremental Backup with reconcile – At least 750% faster thanNorton Ghost 15) For more information on SSR 2013, visit http://www.symantecsystemrecovery.com. Again, welcome Norton Ghost users! Please let us help make the transition to SSR 2013 as seamless as possible.Cannot do Create New Recovery Disk using Windows 10 Pro using Typical OR Advanced options
I just installed the Service Pack 4 for Symantec System Recovery 2013 R2 Desktop Edition yesterday. I was looking forward to testing a restore of a Windows 10 Professional partition from a Recovery point set. Everything installs fine for the main SSR 2013 R2 software (including SP4) but I cannot create a Symantec System Recovery Disk (USB) using the Symantec System Recovery Disk Creation Wizard because I am getting the following error messages ... Error message after choosing the TYPICAL option for the Select Recovery Disk creation option ... "You are not creating the Symantec System Recovery Disk on the latest operating system (Windows 10) that is supported by the product. You can use this recovery disk to restore only Windows 8.1/2012 Server and earlier. Do you want to continue?" I have this exact version of Windows 10 Professional: 10.0.10586 Build 10586 (I did the upgrade to Windows 10 Pro from Windows 8.1 Pro). I have this exact version of Symantec System Recovery 2013 R2 Desktop Edition: 11.1.4.55331. Obviously, I want to be able to restore a Windows 10 partition from a SSR2013 Recovery point set. Not only for Windows 8.1, Windows 7, etc. Error message after choosing the ADVANCED option for the Select Recovery Disk creation option ... "You have not installed the Microsoft Assessment and Deployment Kit (ADK) on this computer." Then it shows the blue link again ... "Windows ADK Download and install instructions". I successfully DID install the latest Windows ADK for Windows 10 (Version 1511). I clicked the blue link to SSRHelp "Windows ADK Download and install instructions" when using the Symantec System Recovery Disc Creation Wizard. I successfully installed this software exactly as it says. I don't understand why this wizard is not detecting that I DID in fact install the Windows ADK for Windows 10 (Version 1511) software. Does anyone at Symantec have a solution to this? Is this a "known issue" for people with Windows 10 who are trying to get the new SSR2013 R2 version 11.1.4.55331 to successfully create a Symantec System Recovery Disk? Can somebody who works for Symantec notify the SSR2013 R2 software developers to work on a solution for this if they aren't already doing so?
Restoring a UEFI based system With Symantec System Recovery 2013
New Symantec System Recovery 2013 supports the Backup and Restore of UEFI based system. The following document is intended to walk through the restore procedure of UEFI based systems. The following screenshot gives a glimpse of disk structure of a UEFI based system:SSR 2013 Trial - VSS_E_INSUFFICIENT_STORAGE error
Just downloaded SSR 2013 trial. (I was a Ghost 15 user, but upgraded to Windows 8 so can no longer use Ghost.) On my first attempt to do a backup of my drive, I got a VSS_E_INSUFFICIENT_STORAGE error. A bit of online research made me think I had to go to System Properties|System Protection and increase the amount of disk space available for system protection, which I did. I increased it from about 9GB to about 100GB. That did not help. FWIW, my hard drive is about 923GB, with about 760GB free. Any guidance? Many thanks. Ken
