Oracle Automatic Service Request (ASR) completed. Initiated walk through and transfer of system setup from Oracle to Symantec. Registering the support services still seeing issues. The Support ID is a...
1:10pm – DNS round robin resolved. Wow, is this the fastest time for resolution of an IT request? Clean dbm.out provided to Oracle. 2:45pm – Oracle approves the dbm.out file (Step 4 done). Whew, that ...
IT says ticket is resolved. BUT, they have used the wrong IPs. Meanwhile, we have approved the Install Template (Step 3 done). 11:15am Oracle says time has run out and the install has to be pushed out...
Major curve ball now. The client and management network must be on separate vlans. We have everything as one in our lab network. Why did they not tell us before or make it part of the requirement in t...
Oracle review of worksheets pass (Step 1 done), and the buck passed to Oracle software engineering group. S/W engineering group will use the data from the worksheets to create the Install Template (St...
Start of Oracle Consulting Services Engagement. Spoke to Oracle ACS Sales Representative for Symantec. Then, the delivery manager folowed by the Business Development Manager. Going around in circles h...
Initiate work plan to move the Exadata from the Verisign premises to SAMG lab. Move the Oracle Exadata from Building K to Building C. Cost of move $350. Multiple calls with facilities and other person...
Received budget approval for Oracle System Installation (OSI) and Configuration services (ACS) for Exadata (cost $20,500). It covers the following: The OSI (Oracle System Installation Service) is subj...
Procured licenses for the quarter rack Exadata from Oracle free of charge. This saves us significant $$$$. Worked with both the Oracle sales team and the Oracle Business Development team to negotiate ...
