02-06-2013 04:46 AM
Hello
I have 2 3600 appliances in my company. Both in different sites.
We are backing up servers locally to each and duplicating jobs between both devices.
One of the servers is also licensed with the enterprise server option (CASO).
My problem is that my appliance running the CASO license has fallen over and died.
The other appliance is running fine , however all the backupexec services have stopped on it and we cannot connected to it.
How can I move my enterprise server option license to this MMS server and start recovering/backing up again ?
Regards
F
02-06-2013 04:58 AM
Hi,
Problem is that the BEDB on the surviving appliance is probably still pointing to the CASO.
Check the steps below to edit out the CASO's details on the server's registry (if you can):
regedit.exe --> HKEY_LOCAL_MACHINE --> SOFTWARE --> Symantec --> Backup Exec and look for a key called Database Server. Change the server name in there from your CASO to the MMS. Restart the MMS services thereafter.
Once done, I would assume you can then install the CASO license.
I've done this on numerous occassions with BE itself when the CASO died causing issues on MMS servers.
Just create a backup of the registry first.
Thanks!
02-06-2013 06:14 AM
02-06-2013 06:19 AM
I've never had a problem restoring after doing the above...i wouldn't import registry settings again personally. Just redo the CASO setup to make sure it is done properly.
Thanks!
02-06-2013 09:28 AM
02-06-2013 09:49 AM
No you don't. Don't forget it is now looking at the internal database in order to get jobs working again, so it won't have a record of the duplicated jobs. If the CASO was simply pushing the jobs centrally to the MMS then chances are they won't be stored on the MMS.
Thanks!
02-07-2013 12:54 AM
02-07-2013 01:38 AM
Hi Fergie,
yes it does...read up on these settings below:
http://www.symantec.com/business/support/index?page=content&id=HOWTO12297
Thanks!
02-07-2013 04:44 AM
02-07-2013 04:49 AM
If your line is good enough, Replicated would be good, but you need to read the TN I posted and make sure you understand what each does. You need a pretty good link to do Replicated/Centralized which is seems you do.
The good thing is that Replicated means your MMS shouldn't go down if the CASO does.
Thanks!
02-07-2013 05:08 AM
02-07-2013 05:12 AM
No, you shouldn't have too...the MMS should continue working. All it is doing is copying the necessary information between the CASO and MMS...
02-07-2013 06:03 AM
02-07-2013 08:32 AM
02-07-2013 08:38 AM