10.1 rev 5629 never updated or patched, where do I start?

[skiboy]

Having some hardware issues with my Dell 1800 windows 2003 R2 server.

The server crashes with Machine_check_exception errors and it seems to happen while a backup to folder is in progress?

I have never updated or patched this program so I don't know where to begin.

Thanks in advance

Barry

Message Edited by skiboy on 07-16-2008 06:23 AM

[Ken_Putnam]

I sure start with SP4 at http://seer.entsupport.symantec.com/docs/290905.htm

I'd also grab the latest driver pack at http://seer.entsupport.symantec.com/docs/285593.htm

Does this also happen if you shut down all BackupExec services and do an NTBackup?

[skiboy]

So I can just go right to sp4?

does that include all the previous patches etc?

thanks very much

[Ken_Putnam]

So I can just go right to sp4?

Yes  Service Packs are cumulative