12.5 Remote Agent for Windows

[frederic_gueret]

I installed Backup Exec 12 server and configure backup datas on different server on my domain. I installed without problem "Remote Agent for Windows" on this different server.
It was ok for 2 months but now I have a error message  for backup windows server (but not for XP stations) :

Errorr : e000fe3c - Before saving this resource, you must purchase and install a license key for Backup Exec appropriate agent. Check the log for more information.
For more information about this error, please refer to link V-79-57344-65084

This agent is not free ?

[CraigV]

Hi,

What are you backing up? If it's SQL or Exchange for example, you will need to load that license on your backup server.
In this case, it would be a licensing issue and not a Remote Agent issue.

[CraigV]

Hi,

What are you backing up? If it's SQL or Exchange for example, you will need to load that license on your backup server.
In this case, it would be a licensing issue and not a Remote Agent issue.

[CraigV]

Hi,

What are you backing up? If it's SQL or Exchange for example, you will need to load that license on your backup server.
In this case, it would be a licensing issue and not a Remote Agent issue.

[frederic_gueret]

No SQL or Exchange, just simple datas.

[MitchR]

2 months is suspiciously cose to the 60-day trial period that BE gives when you don't have a particulat agent licnese installed.

My guess is that something went wrong when you entered the Windows Agent license (possibly forgot to enter?). 

Try looking at the licenses you've got on your server:
-Open the admin agent
-Help menu, About, License Information
Check to see if the "Remote Agent for Windows" is both licensed and installed.

Another possibility is that something's corrupt in the selection list for that backup.  Try making a brand new selection list for the problem server, and see if that runs OK.  I've seen corrupted selection lists happen as the result of upgrades...