64-bit Remote Agent Install Problem

[Adam_Timothy]

Hi,
I am currently running Version 10.1 Rev. 5629 on the Media server and I am trying to install the remote agent on a Windows 2003 64-bit server using the instructions found in Technote http://support.veritas.com/docs/275657. After mapping a drive letter to the correct path and double clicking on the setupaa64.cmd file, I receive the following message:

The image file V:\setup.exe is valid, but is for a machine type other than the current machine.

The machine is a Dual-Core Intel Xeon Processor MP-Based Server System with 7000 sequence processors. Does anyone know what I need to do to get the remote agent working correctly on this server? Thanks for any help. Please let me know if you need more info from me.

Adam

[Chris_Hansen]

I am also having the same problem. Downloaded the latest version of 10D yesterday and still get the same error message:
"The image file z:\setup.exe is valid, but is for a machine type other than the current machine."

[Henry_Hong]

You must be running AMD64 system type.

If you do...you need to apply this patch.
http://support.veritas.com/docs/280701

[Chris_Hansen]

Henry,

That patch did the fix!!! As the doc said, it works with:

AMD Opteron
Intel Xeon with Intel EM64T
Intel Pentium with Intel EM64T
AMD Athlon 64 and 64 FX
AMD Turion 64

Thanks for the help!!!

Chris

[Adam_Timothy]

Thanks Henry.

I had the Intel Xeon with Intel EM64T processors and this patch fixed the problem.

I apprecitate your help.

Adam