A format inconsistency was encountered while positioning to begin....

[Mark_Ponteres]

Hi!

Have you encoutered this error message:

Event ID 57608

A format inconsistency was encountered while positioning to begin a tape read operation on device "Tape01".

I encounter this error after I have restored files from the same tape, then ran backup (I normally ran backup every 12:01AM) then the notice that the job was still running after 9hours (normally it takes < 1 hour to backup our files) so I've canceled it then this error occur. I've tried cataloging the tape and this error occur:


Event ID 34113

The data being read from the media is inconsistent.


I've replaced tape cartridge but when I everytime restore file, backup didn't continue. Please help me.

Mark

[padmaja_rajopad]

Hi,

Please refer to the document below:


Event ID 57608: "A format inconsistency was encountered while positioning to begin a tape read operation on device "%device%"." is reported in the Event Viewer when the VERITAS Backup Exec Job Engine encounters an inconsistency in the data format on the media while positioning to a backup set prior to a restore or verify operation.

http://support.veritas.com/docs/253576

Hope it helps.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.

[Mark_Ponteres]

Sorry for the late response. I have installed the Service Pack 2 and the Hotfix indicated on the document that youve sent. My next problem is I cannot Catalog the tape that made this error and give me this message:

The job failed with the following error: The data being read from the media is inconsistent.

Is there a way where I can still use the tape?

[Renuka_-]

Hello,

It seems that you had cancelled the backup job before it completed. In which case the job log will indicate errors. If a backup is not completed successfully without errors and exceptions it might not get cataloged or restored.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

[Mark_Ponteres]

Hello,

I didn't cancelled the job. It automatically stopped after a period of time. For the link that you've gave, it pertains to service pack 2 and hotfix 52 that I've already installed. Note that I'm using version 9.1 rev 4691.

[priya_khire]

Hello Mark,

With referance to the error you were getting 'A format inconsistency was encountered while positioning to begin a tape read operation on device..', we wish to know if the problem persists. If yes, have you tried the steps suggested in the technote sent previously by Padmaja:

http://support.veritas.com/docs/253576

If not, do try out those steps and test the results. Also install the latest Veritas device drivers from the following link:
http://support.veritas.com/docs/273853

Update the device firmware and the SCSI card. Hope this helps. If the problem persists, revert with details.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.