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AOFO initialization error (Microsoft VSS error)

Bruno_Ranzini
Level 3
Hello,
a customer of mine is experiencing this error since 4 days:
AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time. Try running the job later.
Final error: 0x80042316 - 0x80042316 (2147754774)


The server is a node of a Microsoft cluster; the cluster is active/passive and this is the stand by node.
Both nodes have been restarted and since then the problem appeared. No software or hardware were made before or after the reboot.
The backup job includes many other servers and none of them have problems (nor the active node of the cluster). Although this server has no database online (being a stand by node) before the reboot the backup job never showed any problem.
I searched the Veritas knowledgebase but nothing showed up to be useful.
Can anyone help me solve this issue?
Thanks in advance for supporting me.


Bruno Ranzini

Message was edited by:
Bruno Ranzini
1 REPLY 1

Gauri_Ketkar
Level 6
Hi,

What is the startup type of volume shadow copy service and Microsoft software Shadow copy service provider ?

Run system state backup using NtBackup


Update us on the same and revert for any further Query



Thank you
Gauri