Access Denied error code a0008488 hex

[Mike401]

When backing up Exchange 2000 mailboxes I get the same error everytime. Access denied a0008488 hex error code. I have made sure that the logon account for backup exec is part of the domain admins, which it is and still the error appears. The error always occurs on a different email and the next day it is a different email causing the problem while the previous days email backs up fine.

any help is greatly appreciated. Thanks

[Gauri_Ketkar]

Hi,

Please refer to the Technotes given below ,in order to solve the problem :

Preliminary Troubleshooting List for Exchange and mailbox backups.
http://seer.support.veritas.com/docs/242606.htm


Backup Exec cannot back up Microsoft Exchange Mailboxes which are hidden from the Global Address List.
http://seer.support.veritas.com/docs/232086.htm

How to configure a Microsoft Exchange 5.5 and 2000 individual mailbox backup for Backup Exec 8.x, 9.x or 10.x software
http://seer.support.veritas.com/docs/249456.htm

For any further queries,please revert.

Thank you.

NOTE : If we do not receive your intimation within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered threads’ pool.

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.