cancel
Showing results for 
Search instead for 
Did you mean: 

Access Denied

Arun_Wilkinson
Level 3
Hi,
Currently I am running Veritas Backup Exec 10d and Remote agent on my other server. The server that has backup exec 10d is windows 2003 server and running as workgroup server and the backup agent is running on domain controller. Recently I am getting following error.
Backup- \\ServerName\System?State
V-79-57344-33928 - Access is denied.
Access denied to directory Boot Files\.
I have checked the account that is used for backup exec. It is administrator and it is domain admin member and also local admin member.
I do not know how to resolde this problem, any one know how to resolve this?
6 REPLIES 6

Chris_Lowthian
Level 3
Two things come to mind,

1 Open File Locks - Tools\Options\Backup....change setting to Backup without locks.

2. Permissions - Try using a domain administrator account.

Good Luck

Keith_Langmead
Level 6
Assuming your server really is in a workgroup, eg not part of the domain itself, then if you try the domain admin you'll need to update the Connect As details (\administrator), rather than just running the whole thing as the domain admin.

Arun_Wilkinson
Level 3
Hi,
It is part of Domain, and I am loggin in as Administrator. This use to work before, now all of sudden it stop backing up. Anything to do with upgrade or anything. I read the post from previous users and I enable smmon.exe and following is my log. Also I have enable Additional restrictions for anonymous connections None.Rely on default permissions on remote machine.
Following is the log
beserver: 03/09/07 05:34:56 -1 SQLLog(17804):AgeSession m_threadMap: SessionThreadID:300, CurrentThreadID:618
beserver: 03/09/07 05:34:56 -1 SQLLog(17805):AgeSession m_threadMap: SessionThreadID:814, CurrentThreadID:618
beserver: 03/09/07 05:34:56 -1 SQLLog(17806):AgeSession m_threadMap: SessionThreadID:87c, CurrentThreadID:618
beserver: 03/09/07 05:34:56 -1 SQLLog(17807):AgeSession m_threadMap: SessionThreadID:a74, CurrentThreadID:618
beserver: 03/09/07 05:34:56 -1 SQLLog(17808):AgeSession m_threadMap: SessionThreadID:e9c, CurrentThreadID:618
beserver: 03/09/07 05:35:36 20 Auto Clear Alerts Query
pvlsvr: 03/09/07 05:37:15 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 03/09/07 05:37:42 PvlEntityDatabase::CreateEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
BackupToDisk = {00000000-0000-0000-0000-000000000000}, "Test Folder"
pvlsvr: 03/09/07 05:37:42 PvlEntityDatabase::CreateEntity() : ERROR = 0x00000003 (ERROR_PATH_NOT_FOUND)
BackupToDisk = {00000000-0000-0000-0000-000000000000}, "Test Folder"
pvlsvr: 03/09/07 05:37:42 PvlEntityDatabase::CreateEntity() : ERROR = 0x00000003 (ERROR_PATH_NOT_FOUND)
pvlsvr: 03/09/07 05:38:14 PvlEntityDatabase::CreateEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
BackupToDisk = {00000000-0000-0000-0000-000000000000}, "Test Folder"
pvlsvr: 03/09/07 05:38:17 PvlEntityDatabase::CreateEntity() : SUCCESS!
BackupToDisk = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
pvlsvr: 03/09/07 05:38:17 PvlEntityDatabase::CreateEntity() : SUCCESS!
pvlsvr: 03/09/07 05:38:17 PvlDevice::ChangerUtilThreadProc()
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
pvlsvr: 03/09/07 05:38:17 PvlDevice::DriveUtilThreadProc()
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
pvlsvr: 03/09/07 05:38:18 PvlDrive::DismountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:38:18 PvlChanger::DismountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:38:18 PvlChanger::DismountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Barcode = ""
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:38:18 PvlDrive::DismountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:38:18 PvlChanger::MountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 268369920
Side = 0001
pvlsvr: 03/09/07 05:38:18 PvlChanger::DismountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 268369920
Side = 0001
pvlsvr: 03/09/07 05:38:18 PvlDrive::MountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:38:18 PvlChanger::MountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:38:19 PvlChanger::ReadSlotInfo()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:38:19 PvlDrive::MountMedia()
Session = {70052703-A968-4E9A-B067-1FC8B9DB2CA9}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:40:00 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MACHINE_ENTITY_TYPE
EntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:00 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DEVICE_POOL_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:00 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:00 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:00 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityType = DRIVE_POOL_DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:01 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
pvlsvr: 03/09/07 05:40:01 PvlEntityDatabase::QueryEntity()
ParentEntityType = DRIVE_POOL_ENTITY_TYPE
ParentEntityGuid = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}
EntityType = NULL_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 03/09/07 05:40:01 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {8FADE3E6-3BEF-4567-A433-1537D27EE979}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_DEVICE_GUID )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
TargetDevice = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder" (Backup To Disk)
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_JOB_INFO )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Job = {797EE818-2A8D-4A9F-9566-1500D4E67214}, "Test"
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_MOUNT_OVERWRITE )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_INFO )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_DEVICE_GUID )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
TargetDevice = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder" (Backup To Disk)
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_MEDIA_GUID )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
TargetMedia = {00000009-03E8-0000-0000-000000000000}, "Media Set 1" (Media Set)
pvlsvr: 03/09/07 05:40:01 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_EXCLUDE_MEDIA_GUIDS )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:01 AdammSession::CheckTargetDeviceStatus()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Job = {797EE818-2A8D-4A9F-9566-1500D4E67214}, "Test"
TargetDevice = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
State = 0003, ReservationID = 0000, AvailableMovers = 0001
pvlsvr: 03/09/07 05:40:02 AdammSession::MountOverwriteMedia()
pvlsvr: 03/09/07 05:40:02 PvlDrive::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:02 PvlChanger::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:02 PvlChanger::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Barcode = ""
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:40:02 PvlDrive::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
ERROR = 0xE0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)
pvlsvr: 03/09/07 05:40:02 PvlChanger::MountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 268369920
Side = 0001
pvlsvr: 03/09/07 05:40:02 PvlChanger::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 268369920
Side = 0001
pvlsvr: 03/09/07 05:40:02 AdammSession::MountOverwriteMedia()
pvlsvr: 03/09/07 05:40:02 AdammSession::MountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}
Slot = 0000
Side = 0000
pvlsvr: 03/09/07 05:40:02 PvlDrive::MountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:02 PvlChanger::MountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:04 AdammSession::MountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Media = {088E1E30-562B-4295-AFCF-89EC84311131}, "B2D000050"
Side = 0001
SUCCESS!
pvlsvr: 03/09/07 05:40:04 AdammSession::IsOverwriteMediaMounted() - ERROR = 0x00000450 (ERROR_NO_DATA_DETECTED)
pvlsvr: 03/09/07 05:40:04 AdammSession::IsOverwriteMediaMounted() - SUCCESS!
pvlsvr: 03/09/07 05:40:05 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
EntityGuid = {088E1E30-562B-4295-AFCF-89EC84311131}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 03/09/07 05:40:05 PvlEntityDatabase::QueryEntity() : SUCCESS!
pvlsvr: 03/09/07 05:40:27 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
EntityGuid = {088E1E30-562B-4295-AFCF-89EC84311131}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 03/09/07 05:40:27 PvlEntityDatabase::QueryEntity() : SUCCESS!
pvlsvr: 03/09/07 05:40:27 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:27 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:35 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:35 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
pvlsvr: 03/09/07 05:40:35 PvlEntityDatabase::UpdateEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
Media = {088E1E30-562B-4295-AFCF-89EC84311131}, ""
EntityFlags = 0x008C0000
pvlsvr: 03/09/07 05:40:36 PvlEntityDatabase::UpdateEntity() : SUCCESS!
pvlsvr: 03/09/07 05:40:36 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_DISMOUNT )
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Flags = 0x00000000
pvlsvr: 03/09/07 05:40:36 AdammSession::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Media = {088E1E30-562B-4295-AFCF-89EC84311131}, "B2D000050"
Side = 0001
pvlsvr: 03/09/07 05:40:36 PvlDrive::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:36 PvlChanger::DismountMedia()
Session = {00404693-2519-4CDA-99BA-D1956646C997}
Library = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Drive = {80BE0165-D7AF-49EA-9934-3EB320E68EAD}, "Test Folder"
Slot = 0000
Side = 0001
pvlsvr: 03/09/07 05:40:36 AdammSession::Release()
Session = {00404693-2519-4CDA-99BA-D1956646C997}

Arun_Wilkinson
Level 3
Hi,
I try to run NTBackup on the remote server, and was able to backup successfully.
As I mentioned in previous post where I have posted the log instead of upgrade I mean to say updates (windows 2000).

Output from NTBACKUP
Backup Status
Operation: Backup
Active backup destination: File
Media name: "System State March 09, 2007"

Backup of "System State"
Backup set #1 on media #1
Backup description: "System State Created on March 09, 2007"
Backup Type: Copy

Backup started on 3/9/2007 at 7:47 AM.
Backup completed on 3/9/2007 at 7:48 AM.
Directories: 49
Files: 188
Bytes: 70,651,289
Time: 42 seconds

Arun

MitchR
Level 6
A couple other ideas for you to try:

-Are you sure the AD account BE is using isn't locked?
-When you edit the job, under the "Resouce Credentials" section, try the "Test All" button.

As others have said, if any of your severs aren't members of the domain (i.e. workgroup servers), you will have rights issues. Best solution in that case is to have a local user account with the same name ans password as the domain account you're using.

Arun_Wilkinson
Level 3
Hi,
Yes I am using administrator account, and it is not lock. As mentioned, I run test all in job setup and work successfully. It is so frustrating, its been week I am trying all the input but no luck.

Arun