12-18-2009 05:33 AM
Job Completion Status |
---|
Job ended: Thursday, December 17, 2009 at 10:14:40 PM Completed status: Failed Final error: 0xe000fe7d - Access is denied. To back up or restore System State, administrator privileges are required. Final error category: Security Errors For additional information regarding this error refer to link V-79-57344-65149 |
Errors |
---|
Click an error below to locate it in the job log
|
Exceptions |
---|
Click an exception below to locate it in the job log
|
Solved! Go to Solution.
12-30-2009 08:38 AM
12-18-2009 05:58 AM
12-18-2009 08:19 AM
12-21-2009 05:39 AM
Just started 2 weeks ago. Can't think of any changes in our environment except for the Microsoft Windows updates... "Resource Credentials/Test all" shows all are sucessful.
12-21-2009 06:21 AM
12-21-2009 01:46 PM
12-21-2009 08:04 PM
12-24-2009 04:22 AM
The hotfix did cause the problem, but you can fix it by just adding the user account that is running the backup to the "Backup Operators" group. Of course, they still need to be in the "Administrators" and "Domain Admins" groups as well.
I hope this helps!
Thanks,
Jerry
If this answers your question, please mark this as the solution.
12-24-2009 06:04 AM
12-24-2009 06:37 AM
12-24-2009 07:54 AM
I removed the "system state" from the resource selection list and the full backup worked. I backup the drives, shadow components & utility partition for the DC backup job. I kept the "system state" for all other backup jobs, they are working, leave them alone. Additionally, I restored the backup userid group settigs to their original: domain admins and backup operators. There is a bug with HFs 327039 & 334837 while backup up the "system state" on domain controllers. A good christmas gift - functioning backups!!
12-28-2009 09:36 AM
12-29-2009 04:43 AM
12-29-2009 11:02 AM
12-29-2009 11:12 AM
12-29-2009 11:21 AM
12-29-2009 11:29 AM
12-29-2009 12:13 PM
The system that this error was occurring on was a domain controller and the Backup Exec service account was a member of Domain Users and the domain local group Administrators. The service account was added to the Domain Admin global group and removed from Domain Users (set Domain Admins as the primary group in order to remove Domain Users). The BE services were restarted after the account changes were made.
The system state backup ran successfully after the account membership was updated. If you check the job selection list, expand the System State section and you should see "Active Directory" listed as shown in the image. If you do not see it, the permissions for the service account are not correct and the job will fail. I reinstalled HF 334837 and the job still works properly.
Basically what is happening is that the service account does not have access to the AD files and HF 334837 makes BE aware of the problem, so the job that used to work now fails. You will find that your System State job will grow larger since you are now backing up files that you should have been backing up all along.
Hope this helps...and maybe Symantec and put a KB to error V-79-57344-65149.
12-29-2009 01:37 PM
12-29-2009 01:47 PM