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Add a Server to Backup Exec - Hyper-V Host

Level 2


I've tried to add a Hyper-V host to my Backup Exec several times however the process keeps failing. It fails when attempting to add from the backup exec server and it fails when trying to do a local install. IPlease assit.



Job Information

Server name : Server11
Job name : HYPERVSERVER2 Agent for Windows Installation 00007
Job log : C:\Program Files\Veritas\Backup Exec\Data\BEX_Server11_00013.xml
Device name :


Utility Job Information

Ready to install the Agent for Windows.
Install failed with error code 1603. View the installation logs for more information.


Job Completion Status

Job started     : Wednesday, October 30, 2019 9:45:38 AM
Job ended : Wednesday, October 30, 2019 9:47:55 AM
Final error: 0x643 - Fatal error during installation.
Final error category: Other Errors
Completed status: Failed

Level 5
Partner Accredited

Hello NRStech

In this case I would sugest to install Agent over advanced methods so you can see more information about the installastion process.

First reboot the Hyper-V Host. I saw this on certain Software wenn a reboot ist outstanding, sometimes there is a hidden reboot requirement.

Alternate Method 1:

Install over BOB (Main Menu) instead of the ribbon "Add-Server"

Alternate Method 2:

Manual Install by copy of Files an run manually

Kind Regards


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