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Support

After installing Hotfix 201596 all Devices are shown as new

HNeumann
Level 4

‎04-02-2013 05:53 AM

Hello,

I need help, after installing Hotfix 201596 all my Storage-Devices  are showing as new. The DedupStore also is away an the Dedup-Services are all stopped and set to disabled. The BE Server thinks there was no Dedup-Store configured! The Tapedrive also shown as new devices...

In al the jobs there is no Storage configured!

What can i do now? Rollback the Database?

Greetings, HN

4 REPLIES 4

Jaydeep_S
Level 6
Employee Accredited Certified

‎04-02-2013 06:01 AM

I would suggest you to open a support ticket.

0 Kudos

HNeumann
Level 4

‎04-02-2013 06:06 AM

And rollback the database is not a solution?
0 Kudos

HNeumann
Level 4

‎04-02-2013 06:22 AM

OK, i opened a Support case :-(This Software is so annoying...
0 Kudos

Mike55
Level 3

‎04-23-2013 11:50 AM

How did it turn out?  Any updates?

 

BackupExec 2012 Hotfix 201596 update warning - loss of storage

https://www-secure.symantec.com/connect/blogs/backupexec-2012-hotfix-201596-update-warning-loss-storage

 

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